Ryan Bailey
Bronx,NY
Summary
Highly organized and driven individual committed to providingexcellent customer service. Adaptable to any discipline and willing to learn new skills. Experience working in a 24-hour residential facility with the ability to work with minimal supervision and as a team player. Demonstratessensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals who identifies as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
Overview
11
11
years of professional experience
Work History
Security Supervisor
A & H Security
09.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Security Supervisor
New York State Department of Labor
05.2017 - 09.2024
- Ensure client and staff safety.
- Directs staff, visitors, and clients to requested designations.
- Responded to inquiries and provided guidance on services.
- Surveillance of the grounds, facility, and activities of the residents to prevent theft and resident harm.
- Executed routine rounds via entire establishment for security assurance.
- Ensure that all doors from the facility are locked and secured.
- Maintain security log with all movements of personnel and/or visitors in and out of the premises and any unusual occurrences.
- Instruct/train newly appointed security staff in the maintenance of various security procedures including but not limited to security log, client intake, mail system, deliveries, fire safety process etc.
- Conduct daily security and fire safety system inspections.
- Create incident reports and disseminate information to appropriate areas.
- Respond to emergencies in person throughout the building and provide guidance and support to line staff and subordinates.
- Perform light maintenance responsibilities in the absence of maintenance staff.
- Ability to assist operations as it pertains to covering shifts during staff shortages.
- Participate in monthly staff meetings and training seminars conducted to enhance and develop one’s skills.
Security Supervisor
Allied Universal Security Services
07.2014 - 01.2017
- Maintain safety and security of clients and staff.
- Guides staff, visitors, and clients to appropriate locations.
- Guided clients on navigating services.
- Supervised facility and resident areas to safeguard against theft and potential risks.
- Performs facility rounds to maintain safety for personnel and visitors.
- Maintained facility security by locking entry points.
- Documented all personnel and visitor entries and exits from the premises.
- Guided recent hires through the instructions for handling security logs, client intake, mail system, and fire safety.
- Conduct daily security and fire safety system inspections.
- Create incident reports and disseminate information to appropriate areas.
- Respond to emergencies in person throughout the building and provide guidance and support to line staff and subordinates.
- Perform light maintenance responsibilities in the absence of maintenance staff.
- Ability to assist operations as it pertains to covering shifts during staff shortages.
- ❑ Participate in monthly staff meetings and training seminars conducted to enhance and develop one’s skills.
Education
Bachelor - Industrial Management
City College of New York
New York, NYHigh School Diploma - Fashion Marketing
Fashion Industries High School
New York, NY06.2005
Skills
- Excellent Customer Service Skills
- Communication Skills
- Multitasks
- Adheres to Confidentiality
Timeline
Security Supervisor
A & H Security
09.2024 - Current
Security Supervisor
New York State Department of Labor
05.2017 - 09.2024
Security Supervisor
Allied Universal Security Services
07.2014 - 01.2017
Bachelor - Industrial Management
City College of New York
High School Diploma - Fashion Marketing
Fashion Industries High School
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