Ryan Batten
Charlotte,NC
Summary
Highly accomplished Finance Manager consistently ranked at the top of the leader board, achieving outstanding sales results month after month. Extensive experience as a Sales Manager has honed valuable skills in effectively managing front desk operations and successfully closing deals. Strong background in offering protection packages to clients. Proven track record of delivering exceptional sales performance and adeptness in handling various aspects of sales operations make me a valuable asset to any organization.
Overview
9
9
years of professional experience
Work History
Used Car Sales Associate
EchoPark Automotive
3648 E Independence Blvd Charlotte NC, 28205
12.2022 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Reduced time spent on administrative tasks by implementing efficient record-keeping systems, allowing for more focus on client interactions.
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
- Achieved high levels of customer satisfaction through timely follow-ups and addressing any concerns or issues postsale.
- Enhanced buyer experience by offering test drives and facilitating seamless purchase transactions from start to finish.
- Collaborated with the finance department to secure competitive financing options for customers, streamlining the buying process.
- Contributed to team success by consistently surpassing individual sales targets and contributing towards overall dealership goals.
- Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
- Exceeded monthly sales quotas through proactive outreach efforts such as phone calls, emails, and social media engagement with prospective buyers.
LEAD FINANCE MANAGER
EchoPark Automotive
Charlotte, NC
01.2021 - 12.2022
- Deliver oversight of the funding issues with the banks, reconcile the gross book daily, and submit online credit applications to the banks so I could sell people a new car.
- Closing deals in the showroom to increase overall gross profits for the month.
- Having great customer service skills that way I can also sell the customer a great experience.
ONLINE SALES ASSOCIATE
EchoPark Automotive
Lowell, NC
11.2020 - 01.2021
- Facilitated training and coaching to new team members using proven strategic sales systems and training protocols
LEADERSHIP DEVELOPMENT PROGRAM (GRADUATE)
Sonic Automotive/EchoPark
Charlotte, NC
09.2015 - 10.2020
- Functioned in diverse roles such as inventory specialist, sales, finance manager, and doc specialist
Education
West Nassau County High School
FL06.2009
Skills
- Microsoft Office Suite - Word, Excel, PowerPoint, Outlook
- Multiple CRM Platforms
- CDK
- RoutOne
Coreexpertise
- Leadership & Collaboration
- Critical & Analytical Thinking
- Inventory Controls
- Creative Problem-Solving
- Sales Management
- Relationship Building
- Interpersonal Communication
- Conflict Resolution
- Planning & Execution
- Strong Work Ethic
- Training & Development
- Sales & Revenue Growth
- Financing & Accounting Overview
- Finance Skills
Volunteer Experience
The Humane Society of Charlotte, Charlotte, NC, NC, Month Year, Present
Timeline
Used Car Sales Associate
EchoPark Automotive
12.2022 - Current
LEAD FINANCE MANAGER
EchoPark Automotive
01.2021 - 12.2022
ONLINE SALES ASSOCIATE
EchoPark Automotive
11.2020 - 01.2021
LEADERSHIP DEVELOPMENT PROGRAM (GRADUATE)
Sonic Automotive/EchoPark
09.2015 - 10.2020
West Nassau County High School