Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Ryan Baxter

Garland

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Customer Service Rep

Nabisco
11.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.

Tech Trainee

Rockwall Drug and General
02.2024 - 11.2024
  • Medical billing, Crm’s filed for patients
  • Filling prescriptions and assisting patients in mailing prescriptions
  • Managed sales floor for small selection of Otc’s
  • Drug inventory managed by me
  • Bank runs
  • Handling the upkeep of the store's cleanliness
  • Performed administrative functions, answering phones and filing paperwork in support of department.

Shift Lead Receptionist

What A Great Dog!
02.2023 - 01.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Shift Leader

Starbucks Coffee Company
02.2021 - 02.2023


  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Performed barista duties, including cleaning and preparing drinks/food
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

High School Diploma -

L.V Berkner High School Stem Academy
Richardson, TX
05.2021

Richland Community College
07.2023

Skills

  • Excellent customer service
  • Interpersonal skills
  • Highly organized
  • Accountable
  • Proficient with technology
  • Collaborative work
  • Customer service
  • Exceptional care
  • Basic proficiency in Spanish
  • Selflessness
  • Data entry

Awards

  • National Honors Society (Middle school - High school)
  • A-B Honor Roll (Elementary - High school)
  • Perfect Attendance (Elementary - High school)
  • Employee of the Quarter at Starbucks
  • Shift lead of the Quarter at Starbucks
  • Shift lead of the month at Dominos
  • Best pottery wheel teacher at Quiggly's clay house for two months!

Timeline

Customer Service Rep

Nabisco
11.2024 - Current

Tech Trainee

Rockwall Drug and General
02.2024 - 11.2024

Shift Lead Receptionist

What A Great Dog!
02.2023 - 01.2024

Shift Leader

Starbucks Coffee Company
02.2021 - 02.2023

Richland Community College

High School Diploma -

L.V Berkner High School Stem Academy

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Ryan Baxter