Ryan Beard

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Completed full building and grounds patrols to spot and investigate concerns.
• Monitored premises to ensure safety and compliance with security protocols.
• Conducted regular patrols to identify and mitigate potential security risks.

• Installed and configured new devices and system components.
• Stay at job cites to secure expensive equipment, sometimes overnight.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Implemented new telecommunications systems, enhancing overall efficiency and productivity.

Office Administrator, Customer Service Rep, Trainer and Technician

As part of our family business, I have learned how to install and program VoIP Phones, Train customers how to use the VoIP services, Handle concerns and complaints and run the office.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.