Ryan Beck

Work History

Driver

DoorDash

Ravenna, OH

07.2021 - Current

Received produce deliveries and unloaded produce.
Delivered goods and services to customers on time and in excellent condition.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Documented daily mileage, gas and other data.
Secured merchandise, avoiding damage during transportation.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Performed pre-trip inspection checks and reported problems to supervisor.
Achieved consistently high customer scores due to exceptional service.
Determined most expedient trip by mapping out driving routes ahead of time.
Saved fuel by leveraging GPS to identify faster routes.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Checked vehicle after shift for damage.
Transported clients to specified destinations safely and on-time.
Loaded and unloaded merchandise efficiently to meet demanding route targets.

Assistant Produce Manager

Giant Eagle

Girard, OH

11.2022 - 04.2023

Received produce deliveries and unloaded produce.
Assisted customers with produce questions and special orders.
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Drove consistent grocery sales with effective merchandising and promotions implementation.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Trained and coached new team members.
Participated in quarterly inventory counts and conducted inventories.
Replenished, rotated and culled displays several times daily.
Trimmed, washed and bundled produce.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Maintained department equipment and advised general manager of equipment repair needs.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Provided clear, attractive and consistent signage.
Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Produced thorough, accurate and timely reports of project activities.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Evaluated individual and team business performance and identified opportunities for improvement.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Proposed or approved modifications to project plans.

Team Lead

Dollar General

Ravenna, OH

12.2021 - 03.2022

Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Rotated through series of different stations based on team needs.
Fostered positive employee relationships through communication, training and development coaching.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Offered training and support to keep team members motivated and working toward objectives.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Reviewed completed work to verify consistency, quality and conformance.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Completed daily quality assurance duties to provide feedback for improvements.

Lawn Care Technician

Weed Man Lawn Care

Twinsburg, OH

03.2021 - 08.2021

Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
Used hand-held tools to maintain green spaces.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Answered customer questions regarding care and general knowledge of landscape.
Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
Maintained proper use of ergonomic practices, personal protective and safety equipment.
Monitored plant health following fertilization applications.
Relayed new customer opportunities to management to follow up with sales.
Canvassed areas door-to-door to build connections and bring in new business.
Cared for lawns by mulching, aerating, weeding or grubbing.
Maintained or repaired tools or equipment for safety and longevity.
Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
Advised customers on plant, flower or shrubbery care.
Winterized irrigation systems and restarted systems in spring.

Assistant Manager

Pizza Hut

Ravenna, OH

04.2016 - 02.2021

Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Completed inventory audits to identify losses and project demand.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Produced thorough, accurate and timely reports of project activities.
Interviewed prospective employees and provided input to HR on hiring decisions.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Sales Floor Supervisor

Kmart, Sears Holding

Streetsboro, OH

08.2015 - 08.2016

Greeted customers, clarifying needs and identifying solutions to close sales.
Facilitated store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.
Delegated tasks to maintain efficient workflow.
Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.
Assisted with training, development and mentoring of sales employees.
Communicated sales goals and key performance indicators to employees.
Developed resources and tools to support sales associates in rendering exceptional customer service.
Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
Orchestrated meetings with staff to review current projects and build interpersonal relationships.
Maintained high level of security and safety awareness within store to protect personnel, customers and merchandise.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Counted and balanced registers.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained, managed and motivated employees to promote professional skill development.
Directed and supervised staff performance.
Evaluated store performance and incorporated feedback to implement improvement plans.
Used Point of Sale register system to complete transactions.
Identified appropriate solutions to minimize issues and quickly solve problems.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Coached staff on strategies to enhance performance and improve customer relations.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Managed 8 employees.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Researched out-of-stock items to find additional inventory in other store locations.
Determined complete order accuracy by examining merchandise to verify price and quantity.

Summary

Overview

Work History

Driver

Assistant Produce Manager

Team Lead

Lawn Care Technician

Assistant Manager

Sales Floor Supervisor

Education

High School Diploma -

Skills

Timeline

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