Ryan Bell
Cumming,GA
Summary
Dynamic leader and seasoned hospitality professional with a proven track record at Summits Wayside Tavern, where I elevated service standards through exceptional customer service and staff training. Skilled in cash handling and fostering team leadership, I consistently enhanced guest satisfaction and operational efficiency. My approach combines hospitality expertise with strategic decision-making to achieve outstanding results.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
13
13
years of professional experience
Work History
Server
Summits Wayside Tavern
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Restaurant Manager
Summits Wayside Tavern
11.2012 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Server
Summits Wayside Tavern
05.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Communications
Georgia State University
Atlanta, GA05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Hospitality service expertise
- Memory retention
- Guest engagement
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
Timeline
Server
Summits Wayside Tavern
09.2023 - Current
Restaurant Manager
Summits Wayside Tavern
11.2012 - Current
Server
Summits Wayside Tavern
05.2012 - Current
Bachelor of Arts - Communications
Georgia State University
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