Ryan Belskis
North Attleboro,MA
Summary
Compassionate Patient Care Coordinator known for high productivity and efficient task completion. Excels in patient advocacy, care plan coordination, and healthcare administration. Possesses strong communication, problem-solving, and organizational skills vital for navigating complex healthcare environments and ensuring optimal patient outcomes. Committed to leveraging empathy and collaboration to enhance patient care delivery.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Brightview Health
Attleboro, MA
11.2021 - Current
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with the completion of medical forms and records.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Performed administrative duties such as filing, faxing, photocopying.
- Responded promptly to emails and calls from patients regarding appointment changes or cancellations.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Documented and managed patient information in EMR.
- Provided customer service by answering patient questions and addressing concerns.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
Attendant
Highlander Laundromat
North Attleboro, MA
05.2020 - 11.2021
- Operated cash register, processed payments and provided accurate change.
- Assisted other staff members in completing tasks as needed.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Responded promptly to customer inquiries regarding services offered or product availability.
- Cleaned work areas and equipment at the end of each shift.
- Resolved customer complaints promptly and professionally.
- Greeted customers, answered their questions and provided them with assistance.
Assistant Manager
7-11
North Attleboro, MA
05.2019 - 10.2021
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
North Attleboro High School
North Attleboro, MA06-2014
Skills
- HIPAA protocol adherence
- Healthcare operations
- Healthcare documentation
- Medical record requests
- Administrative supervision
- Medical terminology
- Patient records management
- New hire training
- Scheduling
- Office administration
- Regulatory compliance
- Customer service
- Patient care coordination
- Multitasking
- Critical thinking skills
Timeline
Operations Coordinator
Brightview Health
11.2021 - Current
Attendant
Highlander Laundromat
05.2020 - 11.2021
Assistant Manager
7-11
05.2019 - 10.2021
High School Diploma -
North Attleboro High School
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