Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Benge

Oklahoma City,OK

Summary

Proven in enhancing vehicle performance and customer satisfaction, my tenure at Valvoline Instant Oil showcased my expertise in oil changes and exceptional customer service skills. I excelled in preventive maintenance, reducing wait times by streamlining processes, and fostering strong client relationships. My commitment to safety and efficiency drove significant business growth, demonstrating my ability to meet and exceed targets.

Overview

9
9
years of professional experience

Work History

Oil Change Technician

Valvoline Instant Oil
02.2023 - 01.2024
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.
  • Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
  • Increased overall shop productivity by maintaining a clean and organized work environment.
  • Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
  • Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
  • Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
  • Collaborated with fellow technicians to complete complex jobs efficiently, ensuring minimal disruption to customer schedules.
  • Retained a high level of expertise on various vehicle makes and models, allowing for quick identification of necessary services or repairs.
  • Kept up-to-date on industry trends and best practices through continuous education, enabling the provision of expert advice to customers.
  • Supported the training of new hires by sharing knowledge on effective techniques and best practices within the oil change technician role.
  • Ensured optimal vehicle performance for clients with meticulous attention to detail during routine maintenance tasks.
  • Developed strong relationships with repeat customers by offering personalized service experiences tailored to their individual needs.
  • Consistently met or exceeded company targets for completed jobs per shift, contributing to overall business growth and profitability.
  • Safeguarded customer vehicles from potential damage with diligent care during maintenance procedures, leading to fewer complaints and increased satisfaction rates.
  • Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
  • Completed preventative maintenance tasks in accordance with manufacturer guidelines, extending vehicle life spans and improving overall performance for clients'' benefit.
  • Adhered to all safety protocols during service procedures, reducing the risk of accidents and injuries in the workplace.
  • Enhanced customer satisfaction ratings by offering friendly, professional demeanor and readily addressing any questions or concerns raised during interactions.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Worked alone or in team-based systems to complete up to Number oil changes each day.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Cleaned automotive service bays and removed debris and Type to promote organized work environment.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Retained accurate records of purchases, titles and sales.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Coordinated with parts department to determine availability of necessary components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Order Picker/sorter

Amazon
03.2022 - 05.2022
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Battery Tech / Forklift Maintenance

Hobby Lobby Warehouse
01.2021 - 06.2021
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.
  • Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
  • Increased overall shop productivity by maintaining a clean and organized work environment.
  • Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
  • Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
  • Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
  • Collaborated with fellow technicians to complete complex jobs efficiently, ensuring minimal disruption to customer schedules.
  • Retained a high level of expertise on various vehicle makes and models, allowing for quick identification of necessary services or repairs.
  • Kept up-to-date on industry trends and best practices through continuous education, enabling the provision of expert advice to customers.
  • Supported the training of new hires by sharing knowledge on effective techniques and best practices within the oil change technician role.
  • Ensured optimal vehicle performance for clients with meticulous attention to detail during routine maintenance tasks.
  • Developed strong relationships with repeat customers by offering personalized service experiences tailored to their individual needs.
  • Consistently met or exceeded company targets for completed jobs per shift, contributing to overall business growth and profitability.
  • Safeguarded customer vehicles from potential damage with diligent care during maintenance procedures, leading to fewer complaints and increased satisfaction rates.
  • Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
  • Completed preventative maintenance tasks in accordance with manufacturer guidelines, extending vehicle life spans and improving overall performance for clients'' benefit.
  • Adhered to all safety protocols during service procedures, reducing the risk of accidents and injuries in the workplace.
  • Enhanced customer satisfaction ratings by offering friendly, professional demeanor and readily addressing any questions or concerns raised during interactions.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Worked alone or in team-based systems to complete up to Number oil changes each day.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Cleaned automotive service bays and removed debris and Type to promote organized work environment.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Retained accurate records of purchases, titles and sales.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Coordinated with parts department to determine availability of necessary components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Construction General Laborer/ Carpenter-framing/Roofing Laborer

Jefe Contracting
04.2015 - 08.2020
  • Improved job site safety by maintaining a clean and organized work environment, promptly addressing potential hazards.
  • Assisted in the installation of plumbing, electrical, and HVAC systems for comprehensive building functionality.
  • Operated heavy machinery including forklifts, backhoes, and skid loaders to expedite construction processes.
  • Ensured accurate measurements with laser levels and transit equipment during surveying procedures.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
  • Enhanced team productivity by assisting with the repair and replacement of various roofing systems.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Increased client trust and business reputation by consistently completing projects within budget and time constraints.
  • Coordinated with other craft employees to maximize project efficiency.
  • Helped with door and window installations.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
  • Contributed to seamless teamwork dynamics by quickly identifying areas where help was needed most during complex installations or repairs.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Applied roof coatings to protect roof and extend lifespan.
  • Repaired damaged doors, windows and other structures.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Boosted project completion rates, adeptly handling multiple tasks from framing to finishing under tight deadlines.
  • Used variety of hand and power tools to complete tasks.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Installed roof insulation to reduce energy costs.
  • Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Corrected improper drainage and ventilation problems.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Maintained tools and equipment in good condition through regular inspections and cleaning routines.
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Cleaned up work areas upon completion of projects.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Strengthened client relationships, provided insightful recommendations on materials and design based on their specific needs.
  • Built and hung custom doors and frames.
  • Contributed to timely project completion by efficiently performing demolition tasks and debris removal.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
  • Measured materials to determine sizes and quantity required for construction project.
  • Loaded and unloaded materials onto trucks and trailers.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Completed drywall installation process by hanging sheets, taping seams, applying joint compound for smooth wall surfaces.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
  • Operated power equipment to move materials and promote job efficiency.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
  • Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
  • Demonstrated adaptability in working with various roofing types such as asphalt shingles, metal, or slate for diverse projects requirements.
  • Elevated property value by repairing and refurbishing worn and damaged wooden structures and fixtures.
  • Improved efficiency on construction sites by maintaining and organizing tools and materials, ensuring projects were completed ahead of schedule.
  • Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
  • Installed insulation, trim and other finishing touches.
  • Adjusted roof flashing to maximize drainage.
  • Read and interpreted blueprints to follow specifications of projects.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Supported masonry work by mixing mortar or concrete ingredients while adhering to proper ratios for optimal structural stability.
  • Installed drywall, siding and other structural components.
  • Promoted safe working conditions through regular equipment maintenance and hazard identification.
  • Assembled and installed furniture and cabinetry.
  • Worked on sites, installing roofs and other exterior components.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Enhanced team productivity by sharing expertise in modern carpentry techniques and tools with less experienced carpenters.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Mixed and poured concrete for variety of projects.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Optimized workflow through effective time management skills while juggling multiple tasks simultaneously on busy job sites.
  • Repaired chimneys and other roof protrusions.
  • Facilitated efficient debris removal from job sites using proper disposal methods as per regulations set forth in contracts or environmental guidelines.
  • Constructed temporary structures like scaffolding or barricades for safe access to elevated areas during construction projects.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
  • Operated forklifts and boom lifts to complete various tasks.
  • Performed carpentry tasks such as framing walls, installing doors and windows, and constructing support structures for solid building integrity.
  • Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Followed manufacturer instructions and specifications to perform proper installation.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Installed insulation materials within walls or ceilings to improve energy efficiency in buildings being constructed or renovated.
  • Executed landscaping duties including grading, sodding, planting trees or shrubs for aesthetically pleasing exteriors.
  • Collaborated with team members to complete projects on schedule, ensuring clear communication and efficient task allocation.
  • Loaded and unloaded construction materials from trucks, reducing downtime between tasks and promoting productivity.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

GED -

Jones High School
Jones, OK

Skills

  • Oil change expertise
  • Battery replacements
  • Drive belt adjustment
  • Brake servicing
  • Oil changes
  • Brake systems
  • Tire rotations
  • Spark plug replacement
  • Tire balancing
  • Fluid replacement
  • Windshield wiper replacement
  • Filter replacement
  • Customer relations
  • Documentation skills
  • Vehicle inspection
  • Brake inspection
  • Maintenance scheduling
  • Air conditioning service
  • Fluid checks
  • Tire rotation
  • Suspension inspection
  • Flat repairs
  • Power steering fluid check
  • Oxygen sensor evaluation
  • Coolant flushing
  • Battery testing
  • Fuel system cleaning
  • Exhaust system check
  • Battery changes
  • Oil disposal
  • Gasket and seal inspection
  • Tire changing and rotation
  • Customer service
  • Safety checks
  • Problem-solving
  • Attention to detail
  • Replacing parts
  • Dependable and responsible
  • Verbal and written communication
  • Tire damage repair
  • Brakes replacement
  • Power tools
  • Parts ordering
  • Belt inspection
  • Safety compliance
  • Relationship building
  • Inspecting vehicles
  • Multi-point inspection
  • Flexible schedule
  • Automotive lift operation
  • Mechanical troubleshooting
  • Safety monitoring
  • Preventive Maintenance
  • OSHA compliance
  • Service scheduling
  • Battery installation
  • Shipment receiving
  • Gasket replacements
  • Coolant flushes
  • Automobile repair
  • Deadline driven
  • Labor tracking
  • Vehicle oil change
  • Factory maintenance
  • Fault diagnostics
  • Bay maintenance
  • Road testing
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Hardworking and dedicated
  • Team player
  • Time management
  • Maintenance and repairs
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Work area cleanliness
  • Excellent communication
  • Critical thinking

Timeline

Oil Change Technician

Valvoline Instant Oil
02.2023 - 01.2024

Order Picker/sorter

Amazon
03.2022 - 05.2022

Battery Tech / Forklift Maintenance

Hobby Lobby Warehouse
01.2021 - 06.2021

Construction General Laborer/ Carpenter-framing/Roofing Laborer

Jefe Contracting
04.2015 - 08.2020

GED -

Jones High School

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Ryan Benge