Ryan Bettcher
Des Moines,IA
Summary
Telecommunications journeyman skilled at installation, inspection, and troubleshooting of wide array of cabling and network infrastructure in existing buildings as well as new construction. Enjoy leading and training teams to successful installation of telecommunications systems. Willing to learn new skills associated with telecommunications profession.
Overview
5
5
years of professional experience
Work History
Telecommunications Technician
Commonwealth Electric Company Of The Midwest
2019.07 - Current
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Read blueprints and schematics to correctly place equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Provided training to customers to enhance use and understanding of network systems.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Installed and configured new devices and system components.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Developed customized solutions to meet unique client requirements, resulting in increased business retention rates.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
Education
No Degree - Telecommunications
IBEW Joint Apprenticeship Training Center
Urbandale, IA06.2022
Skills
BICSI-certified Telecommunications technician (TE350 exam).
Panduit-certified installer.
Tektone TEK-care nurse call system certified technician.
Inspect, install and repair copper cabling for enterprise network and analog voice systems.
Troubleshoot malfunctioning circuitry in access control systems and devices.
Terminate and test fiber optic cables using fusion splices and OTDR.
Install indoor and outdoor fiber optic cabling.
Install, inspect, and troubleshoot analog telephony cabling using punchdown tool and signal generator.
Timeline
Telecommunications Technician
Commonwealth Electric Company Of The Midwest
2019.07 - Current
No Degree - Telecommunications
IBEW Joint Apprenticeship Training Center
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