Ryan Bietsch
Springfield,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Journeyman
CWLP
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Auxiliary Operator
CWLP
05.2008 - 03.2022
- Maintained accurate records of auxiliary equipment performance, enabling informed decision making during routine assessments and audits.
- Supported continuous improvement efforts by actively participating in process optimization initiatives, leading to enhanced plant efficiency.
- Played a critical role in emergency response scenarios, utilizing strong knowledge of plant equipment to quickly address situations as they arose.
- Made necessary adjustments to operational equipment in accordance with procedures.
- Completed daily operational logs, forms and reports.
- Served as a valuable resource for colleagues, providing technical expertise and guidance in the operation of auxiliary equipment.
- Enhanced auxiliary system efficiency by conducting regular inspections and addressing issues promptly.
- Input work orders into maintenance management system.
- Diagnosed and resolved operational issues affecting power plant equipment function or performance.
Service Clerk
CWLP
01.2007 - 05.2008
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Wrote service orders, assigned numbers, and tracked paperwork.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Learned the operation of the electric transmission and distribution side of CWLP
- Provided quality clerical support through data entry, document management and email correspondence.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Security Guard
City Of Springfield
07.2005 - 01.2007
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
Education
Associates Of Business Administration - Business Management
Springfield College in Illinois
Springfield12.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
Timeline
Journeyman
CWLP
03.2022 - Current
Auxiliary Operator
CWLP
05.2008 - 03.2022
Service Clerk
CWLP
01.2007 - 05.2008
Security Guard
City Of Springfield
07.2005 - 01.2007
Associates Of Business Administration - Business Management
Springfield College in Illinois
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