Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Bishop

Okatie,SC

Summary

Talented Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Highly motivated to increase sales, develop new business, and to strengthen customer relationships.



Overview

14
14
years of professional experience
1
1
Certification

Work History

Vice President/CEO

R&D Timber Co., Inc.
11.2020 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations; growing our company from 6 employees to 36 employees in 3 years.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts, making R&D Timber into a well-known name in the land clearing industry.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics through cost analysis and communication of specific standards for company performance.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services. R&D Timber was able to grow exponentially through entering the land clearing and construction industry, in addition to its well-established timber harvesting operation.
  • Built long-lasting client relationships through excellent customer service and consistent followups. At least 75% of R&D Timber's revenue comes from repeat customers.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates. Incorporated SingleOps and Pipedrive CRM software systems into the sales process which improved the sales conversion rate by 70%
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth. Increased company brand awareness from non-existent to a household name.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Increased sales revenue by developing and implementing effective sales strategies.

General Manager of Sales & Operations

R&D Timber Co., Inc.
11.2019 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
  • Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
  • Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
  • Leveraged social media platforms strategically for lead generation purposes as well as brand promotion efforts.
  • Established new accounts through cold calling and personal visits to potential customers.

Operations Manager

R&D Timber Co., Inc.
10.2018 - 11.2020
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.

Foreman

R&D Timber Co., Inc.
07.2012 - 09.2018
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Checked equipment to determine if maintenance was required.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Established clear priorities and production quality standards.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Conducted monthly meetings with employees to discuss safety issues, status and development.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Inspected equipment and tools used for safe operation.
  • Provided feedback to workers on job performance and safety procedures.
  • Created and implemented plans to maximize efficiency of workers.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Assisted in recruiting and hiring new employees.

Logging Equipment Operator

R&D Timber Co., Inc.
06.2010 - 06.2012
  • Enhanced logging efficiency by maintaining equipment and ensuring proper functioning of all machines.
  • Streamlined work processes for increased productivity through the efficient allocation of machinery and manpower.
  • Increased revenue with diligent machine operation, minimizing downtime and maximizing output in a time-sensitive industry.
  • Maintained high-quality standards by inspecting logs for defects or damage before processing.
  • Optimized machine performance through regular preventative maintenance, resulting in decreased repair costs and improved longevity of equipment.
  • Contributed to environmental conservation efforts by adhering to sustainable logging practices and regulations.
  • Assisted in training new employees on equipment operation, fostering teamwork and improving overall job efficiency.
  • Developed a strong understanding of various types of wood species and their processing requirements for optimal production results.
  • Collaborated with forestry professionals to develop strategic plans for timber harvesting activities while considering ecological impacts on surrounding environments.
  • Operated heavy machinery such as feller bunchers, skidders, loaders, delimbers, slashers, yarders efficiently for smooth logging operations.
  • Reduced waste generation at worksites by implementing effective strategies like log bucking optimization and segregating unusable debris.
  • Exhibited leadership qualities during crisis situations like accidents or equipment breakdowns, ensuring swift resolution and minimal impact on project timelines.
  • Utilized GPS technology for precise navigation and tracking of logging activities, eliminating errors and improving land management practices.
  • Coordinated closely with transport teams to ensure timely delivery of logs from the forest to processing facilities, avoiding delays in production schedules.
  • Rotated between skidders, loaders and feller bunchers based on current crew abilities and needs.
  • Kept equipment in good working order with regular maintenance and repair.
  • Handled wide range of equipment and tools to accomplish logging objectives.
  • Used chainsaw to fell and buck trees on job sites.
  • Worked under wide range of weather conditions and consistently met schedules.
  • Contributed to team efficiency by keeping work areas organized, clearing brush and removing stumps.
  • Coordinated smooth and safe movement of logging equipment to and from worksites.
  • Cleared and maintained logging roads for access to work zones.
  • Inspected equipment, completed basic repairs and adhered to preventive maintenance schedules to keep equipment safe and functional.
  • Observed site operations closely to prevent accidents and protect crew members.
  • Loaded and unloaded felled logs to and from trailers.
  • Operated tractors equipped with accessories to handle wide range of site needs.

Education

Bachelor of Science - Business Administration And Management

University of North Carolina At Pembroke
Pembroke, NC
05.2010

Skills

  • Business Administration
  • Strategic Planning
  • Lead Generation
  • Sales Team Training
  • Client Relationship Management
  • Sales Reporting
  • CRM Software
  • Sales Software
  • QuickBooks
  • Sales Operation
  • Payment Processing
  • Business Development
  • Sales Development
  • Client Relationship Building
  • Resource Allocation
  • Sales Leadership
  • Operations Management
  • Process Improvement
  • Team Leadership
  • Coaching and Mentoring
  • Public Speaking
  • Sales and Marketing Leadership
  • Relationship Building
  • Decision-Making
  • Conflict Resolution
  • Organizational Skills
  • Operational Management
  • Performance Evaluations
  • Salesforce Management
  • Customer Relationship Management (CRM)

Certification

  • Class A CDL License

Timeline

Vice President/CEO

R&D Timber Co., Inc.
11.2020 - Current

General Manager of Sales & Operations

R&D Timber Co., Inc.
11.2019 - Current

Operations Manager

R&D Timber Co., Inc.
10.2018 - 11.2020

Foreman

R&D Timber Co., Inc.
07.2012 - 09.2018

Logging Equipment Operator

R&D Timber Co., Inc.
06.2010 - 06.2012

Bachelor of Science - Business Administration And Management

University of North Carolina At Pembroke

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Ryan Bishop