Ryan Blankenburg
Pearland,TX
Summary
Proven Operations Manager with a track record of enhancing operational efficiency and profitability at Intertek. Leveraged problem-solving and team leadership skills to increase employee retention and reduce turnaround times. Excelled in project management and regulatory compliance, achieving significant improvements in performance metrics and customer satisfaction. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Hardworking and passionate job seeker with strong organizational skills eager to secure a role in Operations and Management. Ready to help team achieve company goals. With 20 years experience in Oil & Gas which has helped me develop these attributes as listed. I've worked and traveled to many countries and projects throughout the United States.
Overview
17
17
years of professional experience
Work History
Operations Manager
Intertek
2007.01 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Meet Clients on-site to discuss project needs and concerns
- Worked with other Intertek offices around the world to to support our global clients
- Managed 50 field employees globally
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Staff Management
- Inventory Management
- Project Management
- MS Office
- Regulatory Compliance
- Logistics Management
- Data Management
- Purchasing and procurement
- Forecasting and Scheduling
- P&L Management
Currently working on my privates pilot license
I've always wanted to fly and somehow make a career of it one day.
Timeline
Operations Manager
Intertek
2007.01 - Current
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