Ryan Blarek
Warren,MI
Summary
Dynamic Shift Manager with a proven track record at McDonald's, excelling in training and mentoring teams to enhance customer service. Skilled in conflict resolution and accurate money handling, I implemented workflow improvements that significantly reduced wait times, fostering a positive dining experience and driving repeat business. Promoted new ideas for a safe clean store as well as community engagement to get to know customers.
Overview
14
14
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
01.2022 - Current
- Supervised daily operations to ensure compliance with quality and service standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented workflow improvements that enhanced efficiency and reduced wait times during peak hours.
- Monitored inventory levels and coordinated timely restocking of supplies to maintain service continuity.
- Resolved customer complaints promptly, fostering a positive dining experience and encouraging repeat business.
Assistant Store Manager
Family Dollar
02.2020 - 03.2021
- Managed inventory levels through regular stock assessments and replenishment strategies.
- Coordinated promotional activities, driving customer engagement and increasing foot traffic.
- Resolved customer inquiries and complaints, fostering positive shopping experiences and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Barista
Aramark
10.2016 - 02.2019
- Prepared and served a variety of coffee beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Developed seasonal drink menus to attract customers and boost sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Head Guard /Water Safety Instructor
City Of Warren
06.2012 - 07.2015
- Supervised daily operations to ensure safety and compliance with regulations.
- Trained and mentored junior lifeguards on emergency response protocols.
- Monitored pool activities to enforce rules, ensuring a safe environment for patrons.
- Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
Education
High School Diploma -
Warren Woods Tower High School
Warren, MI05.2015
Skills
- Accurate money handling
- Training and mentoring
- Decision-making
- Customer service focus
- Delegating work
- Equipment troubleshooting
- Conflict resolution
- Active listening
- Critical thinking
Timeline
Shift Manager
McDonald's Restaurant
01.2022 - Current
Assistant Store Manager
Family Dollar
02.2020 - 03.2021
Barista
Aramark
10.2016 - 02.2019
Head Guard /Water Safety Instructor
City Of Warren
06.2012 - 07.2015
High School Diploma -
Warren Woods Tower High School