Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Boehman

Owensboro,KY

Summary

Dynamic leader with proven expertise in operations management and team building, honed at Sterett Crane Rental and other leading firms. Excelled in driving business growth, enhancing customer satisfaction, and streamlining operations. Skilled in staff management and problem resolution, achieving significant improvements in employee engagement and profitability.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Indiana Body Works
06.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a team of 15 professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Truck Crane Manager

Sterett Crane Rental
09.2021 - 06.2022
  • Managed and motivated 14 employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Store Manager

Transource Truck & Trailer Centers
06.2018 - 09.2021
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Maintained detailed records of all transactions to support accurate financial reporting and inventory control efforts.
  • Profit and Loss responsibility.

Service and Parts Director

Sterett Equipment
04.2011 - 06.2018
    • Managed and motivated fourteen employees in six different branches to be productive and engaged in work.
    • Profit and Loss responsibility for Service and Parts ($400,000/monthly).
    • Responsible for overseeing 800 pieces of Crane Equipment.
    • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
    • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Assisted with warranty claims processing to ensure proper documentation was submitted for timely reimbursements from manufacturers or suppliers.

Education

Business

Vincennes University
Vincennes, IN

Skills

    • Leadership and team building
    • Problem Resolution
    • Operations Management
    • Team Player
      • Efficient multi-tasker
      • Effective leader
      • Training and coaching
      • Staff Management

Certification

Entre Leadership

Timeline

General Manager

Indiana Body Works
06.2022 - Current

Truck Crane Manager

Sterett Crane Rental
09.2021 - 06.2022

Store Manager

Transource Truck & Trailer Centers
06.2018 - 09.2021

Service and Parts Director

Sterett Equipment
04.2011 - 06.2018

Business

Vincennes University

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Ryan Boehman