Ryan Bosch
West Fargo
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency and success. Adept at utilizing data analysis to provide insights into organizational initiatives. Strong communication and interpersonal skills and committed to pursuing best practices.
Overview
27
27
years of professional experience
Work History
Regional Director
GPAC
08.2023 - Current
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Produced numerous KPI reports per week to analyze job performance against team goals.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Executive Search Consultant
GPAC
02.2022 - 07.2023
- Development of marketing strategies and building business partnerships
- Serve as mentor and train team members in production strategy methods
- Achieved, exceeded, and maintained top performance production objectives
- Enhanced client satisfaction by delivering tailored executive search solutions, adapting strategies to meet specific needs.
- Developed an extensive network of industry contacts and resources, enabling access to a diverse talent pool for clients'' benefit.
- Managed multiple concurrent projects, prioritizing tasks effectively to maintain deadlines without compromising quality or results.
Executive Director / Quality Director
Northland Healthcare Alliance
05.2019 - 02.2022
- Accountable to organizational multi-site operations, Quality Improvement, Marketing, and ongoing state legislative support of the PACE program under Northland Healthcare
- Responsible for new Fargo PACE site renovation and state regulatory requirements
- Established community partnerships, business development, and site by site growth
- Point of contact for contracting, SOP’s, and managed care guidelines & regulations
- Report to board of directors for operations, QI, and financial success
- Transformed profit margin from -$250k to $4.5 million under 2 years
- Design and coordination of organizational strategic initiatives
- Created operational efficiency using Lean Six-sigma methodology
- Development of organizational root cause analysis process mapping
- Oversight of multi-site leadership and performance outcomes
- Leveraged principles of Just Culture for improved organizational culture and satisfaction
- Development and implementation of annual capital budget
- Implementation of organizational orientation, onboarding, and training
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Oversaw divisional marketing, advertising and new product development.
West Region Service / Quality Manager
Essentia Health
09.2016 - 05.2019
- Establish West Market Quality / Service initiatives aligned with strategic plan
- Recruit and oversee development of >150 service colleagues
- Develop and deliver Quality / Service culture training to >3,000 colleagues
- Leverage Quality data to develop in-patient and out-patient service plans
- Facilitate Service performance action plans with departmental leadership
- Maintain partnerships with providers to improve retention and patient loyalty
- Analyze Quality data to align plans with reimbursement opportunities
- Collaborate with multi-disciplinary teams to operationalize action plans
- Establish marketing strategies to improve patient experience and loyalty
- Demonstrate servant leadership to all colleagues to lead culture development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Heart and Vascular Quality Specialist
Essentia Health
08.2015 - 09.2016
- Developed and led processes to prevent Heart and Vascular risk events
- Develop quality metrics and integrate into clinical workflow practice
- Establish analytical reports trending Heart and Vascular performance
- Align Heart and Vascular performance with best practice compliance
- Communicate evidence based clinical practice trends with providers
- Perform quarterly Heart and Vascular performance presentations
- Proficient utilization of Microsoft Office programming
- Utilized Six-Sigma strategies for performance improvement
Exercise Physiologist and Diabetes, Research Coordinator
Sanford Health, Sanford
04.2006 - 08.2015
- Created fitness and exercise programs to help patients recover from chronic diseases and improve overall physical health.
- Collaborated closely with other healthcare providers to develop comprehensive care plans.
- Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
- Contributed to team meetings and collaborated with management in patient recovery program decision-making process.
- Lead role in managing Diabetes Education Program
- Provide DSMT counseling at Sanford Diabetes Center
- Perform Cardiopulmonary Stress Testing
- Adjunct instructor at Concordia College of Clinical Exercise Testing
- Health-Jaeb Center-T1D Exchange Registry
- Presenter of Diabetes and Exercise at Annual AADE Meeting 2010
- Lead Exercise Physiologist in pediatrics Coordinated Treatment Center
- Programming of Cardiac Rehab education and worksite operations
- Community speaking of diabetes, heart disease, and wellness
- Chair position within professional organizations
Sonar/Ordnance Specialist
United States Navy
09.1997 - 05.2001
- BUD's Navy SEAL Training
- Ordnance, Demonstrated knowledge in explosive ordnance
- Executed combat exercises in structured teamwork
- Coordinated teamwork efforts in achieving success
- Performed supervisory tasks of numerous commands
Education
Bachelor of Science - Exercise Physiology
North Dakota State University
Fargo, NDMasters of Healthcare Administration -
Minnesota State University Moorhead
Moorhead, MNSkills
- Operations
- Contracting
- Business Development
- Financial Management
- Leadership
- Quality Management
- Data Analysis
- Marketing
Timeline
Regional Director
GPAC
08.2023 - Current
Executive Search Consultant
GPAC
02.2022 - 07.2023
Executive Director / Quality Director
Northland Healthcare Alliance
05.2019 - 02.2022
West Region Service / Quality Manager
Essentia Health
09.2016 - 05.2019
Heart and Vascular Quality Specialist
Essentia Health
08.2015 - 09.2016
Exercise Physiologist and Diabetes, Research Coordinator
Sanford Health, Sanford
04.2006 - 08.2015
Sonar/Ordnance Specialist
United States Navy
09.1997 - 05.2001
Bachelor of Science - Exercise Physiology
North Dakota State University
Masters of Healthcare Administration -
Minnesota State University Moorhead
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