Ryan Bostwick

Culvers Franchising System

Mason, OH

11.2021 - Current

Communicated effectively with management regarding operations issues or concerns.
Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
Resolved customer complaints with professionalism and empathy.
Provided support to fellow team members when needed during busy periods.
Monitored cash registers during peak hours to ensure accuracy of transactions.
Served orders to customers at windows, counters and tables.
Organized food items on serving trays and in carry-out packages.
Operated grills, deep fryers and griddles safely to avoid accidents or injury.
Completed side tasks by restocking condiments and cleaning refrigerators.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Recorded customer orders and communicated clearly to confirm each order.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Operated cash register and received payment from customers in cash or credit form.
Kept customer and food preparation areas clean and well-organized.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Delegated work to staff, setting priorities and goals.
Observed food safety and sanitation protocols to reduce germ spread.
Prepared workstations with ingredients and tools to increase efficiency.

Summary