Ryan Boudreaux
Hotel Assistant General Manager
New Orleans,LA
Summary
* Skilled communicator with a BA in Broadcast Journalism
2+ years of human resources experience and over 20 years of radio and community involvement
* Exceptional people skills and capable of communicating with diverse people from all different cultures
* Excellent customer service and always willing to go the extra mile for a guest
* Proven strong leadership and management skills with the ability to prioritize, delegate and make sound decisions in a variety of professional roles and environments
* Creative, detail-oriented and self motivated individual with an exceptional ability to work both independently and in a group setting with a heightened emphasis on building both peer and customer relationships
* Skilled in a variety of career fields with numerous training and certification credentials
Overview
32
32
years of professional experience
Work History
Front Office Manager /Assistant General Manager
NOLA Hotel Group
New Orleans, LA
04.2018 - Current
- Supervise staff members and delegate tasks as necessary that are essential to daily operations
- Train front desk staff in company protocols, guest registration and other various duties
- Assist hotel management and staff in achieving positive customer satisfaction reviews and scores
- Order and receive all supplies for hotel
- Handle customer complaints and queries
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
On-Air Radio Personality - Part Time
Entercom New Orleans - B97 Magic 101.9 Bayou 95.7
New Orleans, LA
06.2016 - 05.2022
Hotel Supervisor
HRI Properties
New Orleans, LA
06.2016 - 04.2019
- Supervise staff members and delegate tasks as necessary that are essential to daily operations
- Train front desk staff in company protocols, guest registration and other various duties
- Assist hotel management and staff in achieving positive customer satisfaction reviews and scores
- Create and manage employee work schedules
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
Logistics Coordinator/Safety Coordinator
C-LOGISTICS AT FREEPORT MCMORAN
Port Fourchon, LA
05.2011 - 02.2016
- Coordinate purchasing, receiving and delivery of all supplies and equipment requested by offshore personnel
- Oversee loading of transport vessel to ensure accuracy of each outbound manifest being shipped
- Perform site safety inspections of all transport vessels and port facilities to ensure all OSHA, US Coast Guard and company safety guidelines were in accordance with company’s operating procedures.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Safety Specialist
BROCK SERVICES, LLC AT DOW CHEMICAL
Plaquemine, LA
04.2009 - 05.2011
On Air Personality & Account Executive
SUNBURST MEDIA LOUISIANA LLC
Houma, LA
08.2004 - 04.2009
On Air Personality
JEFFERSON PILOT COMMUNICATIONS, STAR 94
Atlanta, GA
08.1996 - 08.2004
Education
Bachelor of Arts - Broadcast Journalism
CALIFORNIA STATE UNIVERSITY
05.1996
Diploma -
THIBODAUX HIGH SCHOOL
05.1992
Skills
- Computer skills include:
- Excel, Word, Power Point, Outlook, Adobe Acrobat, Taleo, SYNERGI Safety
- Management Systems, Development of company SOP’s, Adobe Audition and Scott Studios, Wide Orbit and
- Simian radio operating systems
- Accounts Payable and Accounts Receivable
- Office Management
Timeline
Front Office Manager /Assistant General Manager
NOLA Hotel Group
04.2018 - Current
On-Air Radio Personality - Part Time
Entercom New Orleans - B97 Magic 101.9 Bayou 95.7
06.2016 - 05.2022
Hotel Supervisor
HRI Properties
06.2016 - 04.2019
Logistics Coordinator/Safety Coordinator
C-LOGISTICS AT FREEPORT MCMORAN
05.2011 - 02.2016
Safety Specialist
BROCK SERVICES, LLC AT DOW CHEMICAL
04.2009 - 05.2011
On Air Personality & Account Executive
SUNBURST MEDIA LOUISIANA LLC
08.2004 - 04.2009
On Air Personality
JEFFERSON PILOT COMMUNICATIONS, STAR 94
08.1996 - 08.2004
Bachelor of Arts - Broadcast Journalism
CALIFORNIA STATE UNIVERSITY
Diploma -
THIBODAUX HIGH SCHOOL
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