Ryan Bowman
Abilene,TX
Summary
Versatile manager with abackground in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Associate Director of Student Success
Abilene Christian University
Abilene, TX
01.2019 - Current
- Established partnerships with community organizations to provide additional monetary resources for funding university events.
- Established budgets and tracked expenses to drive operational efficiency.Established clear expectations and objectives for team members and helped each achieve goals
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
- Conducted periodic performance reviews to assess employee performance, which increased retention rates by 15% across the institution.
- Wrote a monthly sales report, updated it daily, and provided feedback on staff performance.
- Established budgets and tracked expenses to drive operational efficiency.
Recruiter for the College of Biblical Studies
Abilene Christian University
Abilene, TX
01.2011 - 03.2025
- Designed workshops on information about the benefits of an education from the department.
- Generated recruiting efforts that increased student rates to 11% across the university
- Searched for qualified job candidates using computer databases, media advertisements, or employee referrals.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Fostered relationships with hiring managers to understand departmental hiring needs.
Title IX Investigator/ Human Resources
Abilene Christian University
Abilene, TX
01.2017 - 03.2019
- Develops, implements, coordinates, and conducts educational programs
- Conducted detailed records reviews to track down and verify evidence
- Oversees, coordinates, and ensures investigations of reports and complaints of sexual misconduct very adequate, reliable, timely, confidential, and impartial
Medical Sales Representative Lead
Homecare Homebase
Dallas, TX
01.2015 - 03.2017
- Supervised the corrective action process, ensuring root cause analysis was completed and appropriate actions were taken to prevent recurrence of issues
- Facilitated training sessions on quality assurance methodologies and tools for staff at all levels
- Facilitated communication between departments regarding quality-related issues, promoting culture of collaboration across organization
Education Director
Abilene Regional Medical Center
Abilene, TX
01.2012 - 07.2015
- Oversaw compliance with labor laws and regulations, mitigating legal risks
- Resolved workplace conflicts through mediation, maintaining harmonious employee relations
- Managed understaffing, disputes, terminating employees
- Improved organizational structure with revamped charts and growth plans to increase nursing certifications by 9% of all nurses
Assistant Manager
Walmart
Abilene
08.2006 - 07.2012
- Provided customer service and was involved in training 20 new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 13% annually
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Claims Analyst Intern
State Farm
Winter Haven Florida , FL
05.2001 - 07.2003
- Investigated claim and settlement deals and reviewed coverage determinations.
- Maintained accurate records of all claim-related activities in accordance with company standards.
- Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
- Followed all company procedures to keep data confidential.
Education
Master of Science - HR Organizational Development
Abilene Christian University
Abilene05-2015
Skills
- Performance management
- Recruitment strategies
- Budget management
- Community engagement
- Team leadership
- Event planning
- Training development
- Project management
Accomplishments
- Dr. John C. Stevens award staff servant heart award
- Staff of the year award
- Abilene Police Department Citizen of the year award
Affiliations
- West Texas Chief of Police conference speaker 2021
- Abilene Police Department Community Leader Honor 2022
- City of Abilene Equity board member 2023
- Abilene Minister alliance board member 2017-2020
Certification
- ATIXA TIX Investigator
References
References available upon request.
Timeline
Associate Director of Student Success
Abilene Christian University
01.2019 - Current
Title IX Investigator/ Human Resources
Abilene Christian University
01.2017 - 03.2019
Medical Sales Representative Lead
Homecare Homebase
01.2015 - 03.2017
Education Director
Abilene Regional Medical Center
01.2012 - 07.2015
Recruiter for the College of Biblical Studies
Abilene Christian University
01.2011 - 03.2025
Assistant Manager
Walmart
08.2006 - 07.2012
Claims Analyst Intern
State Farm
05.2001 - 07.2003
Master of Science - HR Organizational Development
Abilene Christian University
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