Results-driven Paralegal with extensive experience in legal research, document drafting, and trial preparation. At the Law Office of Andrew C. Laufer, PLLC, successfully enhanced client satisfaction and streamlined operations, leading to expedited case resolution times. Proven ability to thrive in high-pressure environments while maintaining accuracy and fostering strong relationships with clients and colleagues.
Overview
6
6
years of professional experience
Work History
Paralegal
Law Office of Andrew C. Laufer, PLLC
New York, NY
06.2022 - 09.2024
Managed the attorney's calendar and monitored all court appearances.
Prepared legal documents such as motions, discovery responses, and subpoenas.
Developed structured packages to support demand and settlement negotiations in personal injury claims.
Coordinated with opposing counsel on scheduling depositions, meetings, and conferences with the court.
Communicated with clients to retrieve additional information and provide case status updates to ensure client satisfaction and trust.
Processed filings of discovery requests in compliance with federal and state court regulations.
Assisted with retrieving medical records, police reports, and MV-104s for cases, and provided information to insurance adjusters as needed.
Managed and scheduled medical care treatment for clients, such as setting up appointments for physical therapy and following up with referrals and recommendations based on client needs.
Facilitated communication between clients and attorneys through managing high volumes of email and phone correspondence.
· Scanned, organized, and filed exhibits, pleadings, and legal documents into firm’s database.
Administrative Assistant
Der Dau’s Custom Boots & Shoes
Brooklyn, NY
06.2019 - 06.2022
Company Overview: equestrian, luxury, fashion-forward bespoke (custom) footwear designer and manufacturer company
Responsible for all administrative and front desk duties for equestrian, luxury, fashion-forward bespoke (custom) footwear designer and manufacturer company including:
Welcome and greet all high-end customers and office guests
Fulfill clerical duties for sales and accounting department staff
Manage staff and CEO travel accommodations for equestrian events
Direct interface with luxury customers by phone and in-person
Schedule all customer footwear fitting appointments at equestrian event venues nationwide and internationally
Receive mail deliveries, sort and forward (to who?) incoming mail
Assist Accounting department with accounts receivables create all customer invoices and accounts payable preparing all vendor payments for approval via QuickBooks
Coordinate with equestrian show vendor execution of contracts and sponsorship components
Contact customers for custom order balance and ensures all payments are processed and shipping information is correct
Prepare and edit day-to-day documents including correspondence, reports, drafts, memos and respond to emails
Responsible for creating and maintaining customer records, computer and manual filing systems
Equestrian, luxury, fashion-forward bespoke (custom) footwear designer and manufacturer company
Floor Ambassador
Canon Business Process Services
NY, NY
06.2019 - 05.2020
Responsible for administrative office support functions including:
Received and disbursement of mail, answering phones, photocopy jobs, faxing, and word processing
Operated office equipment such as printers, computers, and scanners and refilled supplies as needed
Set up, break down, organized, and maintained conference rooms, training rooms, and meeting rooms
Organized and distributed supplies to client employees as detailed in job requests
Guest Service Agent
Hilton Garden Inn Long Island City
Long Island City, NY
09.2018 - 04.2019
Check-in/check-out hotel guests courteously and efficiently
Processed all reservation payments accordingly and provided information and assistance to all guests and visitors
Analyzed daily reports to ensure maximum revenue each day
Received, created, and processed all third party reservations and ensured correct billing was applied
Facilitated with Housekeeping department to clean and inspect all rooms
Organized multiple airline reservations and accommodated crew members within contractual policy
Assisted front office managers to track and itemize all pantry and office items
Supported Sales department in creating group reservations and coordinated with group leaders upon arrival
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
06.2025
Advanced Regents &TBLS Diploma -
The Brooklyn Latin School
12.2010
Skills
Case file organization
Expertise in legal proceedings
Exhibit preparation
Document filing
Legal case files
Records management
Criminal law
Problem Solver
High-end client management
Communication expertise
Analytical
Technical knowledge of computers, printers, and faxes