Dynamic and driven Security Analyst with a keen passion for cybersecurity and a strong foundation in network security, security policy, and risk management. Eager to leverage my skills and enthusiasm in an entry-level position to protect and enhance organizational security. Known for my adaptability and proactive approach to learning, I thrive in dynamic environments and am committed to staying ahead of emerging threats and technologies. Ready to contribute to innovative security solutions and grow within a forward-thinking team.
Overview
8
8
years of professional experience
Work History
Owner/Operator Ghost Mtn Tattoos
Seattle, WA / Portland , OR / Orlando , FL
01.2018 - Current
Scheduling Coordinator
Social Media Manager
Customer Service Manager
Graphic Design
Used Photoshop and related software to assist with client requests.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Created effective branding and was outsourced for other companies graphic design needs.
Created brand merchandise .
Manager
Neighborhood Grills
Seattle, WA
11.2016 - 12.2018
Accomplished multiple tasks within established timeframes.
Operations management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Staffing Manager
Assisted with quarterly product audits.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Worked with Microsoft Excel on a daily basis.
Delegation of tasks for daily business operations.
Education
Cyber Security
Google Cybersecurity
09.2024
Associate of Arts - Business
Valencia College
Orlando, FL
Skills
Problem-Solving
Strong Work Ethic
Data Entry
Customer relations understanding
Endpoint Security
Identity and Access Management
Risk Mitigation
Incident Response
Security Information and Event Management
Critical Thinking Skills
SQL
Python
Security Information And Event Management (SIEM) Tools