Ryan Brenker
1b Old Mill Court Mansfield,CT
Summary
Accomplished professional with a proven track record at Coventry Police Department, demonstrating exceptional critical thinking and teamwork. Excelled in high-pressure environments, enhancing operational efficiency and safety. Skilled in problem-solving and situational awareness, significantly improved response times and mentored new staff, showcasing leadership and dependability.
Overview
24
24
years of professional experience
Work History
911 Emergency Dispatcher
Coventry Police Department
09.2014 - Current
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.
- Proved successful working within tight deadlines and a fast-paced environment.
Store Manager
L.E. Belcher - Coventry Citgo
09.2011 - 09.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Mechanical Contractor
MJVZ Inc.
11.2009 - 03.2011
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Obtained construction permits and verified compliance with relevant regulations.
Systems Engineering Technician
General Dynamics Advance Information Systems
01.2006 - 03.2009
- Improved system efficiency by optimizing hardware and software configurations.
- Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Conducted routine maintenance tasks to prolong the lifespan of hardware components and minimize repair costs.
- Acted as a reliable point of contact for all IT-related matters, effectively resolving technical issues to maintain overall system stability and functionality.
- Established effective relationships with vendors, negotiating favorable contracts that contributed towards operational cost reductions.
- Enhanced network security with regular vulnerability assessments and implementation of necessary patches.
- Enforced safe job site and maintained compliance with company safety, OSHA and customer-specific safety standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Security Officer
Guardsmark Security
11.2004 - 01.2006
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Line Service Technician
Columbia Air Services
11.2003 - 11.2004
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Towed aircraft to gates and hangars using tractors and other vehicles.
Aircraft Armament Systems Specialist
USAF - Connecticut Air National Guard
09.2003 - 04.2010
- Operated weapons loading machinery such as jammer lift vehicles, pallet jacks, and hand trucks to safely load and transport weapons onto aircraft.
- Demonstrated adaptability under pressure, seamlessly transitioning between different platforms as required by changing mission demands.
- Contributed to successful missions by accurately configuring aircraft weaponry according to mission requirements.
- Ensured mission readiness through rigorous testing of weapons release systems and related equipment.
- Maintained compliance with safety regulations by diligently adhering to established guidelines for handling explosives and hazardous materials.
- Enhanced aircraft safety by meticulously inspecting and maintaining armament systems and components.
Aircraft Fuel Systems Specialist
USAF - Connecticut Air National Guard
04.2000 - 09.2003
- Reduced downtime for refueling operations by streamlining the fuel delivery process and equipment setup.
- Ensured safety compliance by conducting regular audits on fuel storage facilities and equipment.
- Enhanced aircraft fuel system reliability by performing thorough inspections and maintenance procedures.
- Kept up-to-date with industry advancements in aviation fuels and related technologies, ensuring continuous improvement in processes and capabilities.
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Operated tugs, shuttles and other ground service equipment.
Education
Certificate of Completion - Aircraft Armament Systems Technology
Aircraft Armament Systems School
Sheppard Air Force Base, Wichita Falls, TX07.2003
Certificate of Completion - Aircraft Fuel Systems
Aircraft Fuel Systems School
Sheppard Air Force Base, Wichita Falls, TX02.2001
High School Diploma -
The Gilbert School
Winsted, CT06.2000
Skills
- Critical Thinking
- Works Well Under Pressure
- Teamwork and Collaboration
- Problem-Solving
- Situational Awareness
- Patience and Tolerance
- Prioritization
- Dependable and Responsible
- Assertiveness
- Team Leadership
Timeline
911 Emergency Dispatcher
Coventry Police Department
09.2014 - Current
Store Manager
L.E. Belcher - Coventry Citgo
09.2011 - 09.2014
Mechanical Contractor
MJVZ Inc.
11.2009 - 03.2011
Systems Engineering Technician
General Dynamics Advance Information Systems
01.2006 - 03.2009
Security Officer
Guardsmark Security
11.2004 - 01.2006
Line Service Technician
Columbia Air Services
11.2003 - 11.2004
Aircraft Armament Systems Specialist
USAF - Connecticut Air National Guard
09.2003 - 04.2010
Aircraft Fuel Systems Specialist
USAF - Connecticut Air National Guard
04.2000 - 09.2003
Certificate of Completion - Aircraft Armament Systems Technology
Aircraft Armament Systems School
Certificate of Completion - Aircraft Fuel Systems
Aircraft Fuel Systems School
High School Diploma -
The Gilbert School
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