Ryan Brinnon
Etna,United States
Summary
Recent graduate in Information and Telecommunication Systems, demonstrating a detail-oriented approach and strong academic foundation. Proven ability to address complex technical challenges, enhance network security, and deliver innovative solutions. Acknowledged for exceptional problem-solving skills and adaptability within collaborative environments. Eager to apply expertise in a dynamic setting that fosters innovation and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cybersecurity/Networking Technican
City of Columbus
Columbus, United States
05.2021 - 12.2024
- Monitored network traffic to ensure security and operational stability, safeguarding critical city data
- Conducted comprehensive vulnerability assessments to identify and mitigate risks
- Utilized Network Monitoring Systems (NMS) tools to evaluate network performance and detect potential threats
- Enhanced network availability by implementing proactive monitoring and addressing risks promptly
Technical Support/Desktop Support Intern
City of Columbus
Columbus, United States
05.2021 - 12.2024
- Resolved complex technical issues, improving system efficiency and user satisfaction
- Provided empathetic support to end-users, ensuring a positive user experience
- Developed innovative troubleshooting methods, reducing resolution times and improving service delivery
- Managed and prioritized tickets, consistently meeting service-level agreements (SLAs)
User Testing
Independent Contractor
01.2019 - 05.2021
- Conducted user testing for leading tech companies, including Google, Facebook, Instagram, Apple iWatch, Oculus VR, Rayban Meta Glasses
- Evaluated and provided actionable feedback for SMART technologies, platforms, apps, and gaming systems
Education
Bachelor of Science - Information And Telecommunication Systems - Cybers
Ohio University
Athens, Ohio12.2024
Skills
- Data Networking
- Internet Engineering
- Network Monitoring Systems
- Introductory programming logic
- IT compliance tools
- Threat mitigation
- Vulnerability assessments
- IT compliance planning
- Proficient in enterprise computer systems
- Business intelligence tools
- Troubleshooting hardware and software issues
- SMART technology testing
Certification
- CompTIA IT Fundamentals (ITF+)
- Cybersecurity Management Certificate
References
Available upon request.
Additional Academic Highlights
- Completed 58 credit hours in advanced ITS coursework, focusing on cybersecurity and communication systems.
- Participated in hands-on projects involving real-world applications of data networking and enterprise systems.
- Achieved a balance of technical, analytical, and creative skills through interdisciplinary studies.
Projects And Internship Highlights
- ITS Internship, Summer 2022, Gained hands-on experience in IT system maintenance, risk analysis, and data security strategies.
- Enterprise Cybersecurity Project, Fall 2024, Designed and implemented a cybersecurity framework for enterprise-level network systems, integrating lifecycle management and compliance tools.
References
References available upon request.
Timeline
Cybersecurity/Networking Technican
City of Columbus
05.2021 - 12.2024
Technical Support/Desktop Support Intern
City of Columbus
05.2021 - 12.2024
User Testing
Independent Contractor
01.2019 - 05.2021
Bachelor of Science - Information And Telecommunication Systems - Cybers
Ohio University
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