Ryan Brooks
Hendersonville,TN
Summary
A current Police Officer with over eight years of experience. Successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements. A dedicated worker who is willing to go above and beyond to try to do the job at hand in the best and most effective way possible.
Overview
9
9
years of professional experience
Work History
Police Officer
Hendersonville Police Department
Hendersonville, TN
10.2019 - Current
- Investigate calls for service, determine contributing factors and how the incident should be handled, and write detailed reports
- Prepare thorough cases with necessary evidence for court when needed
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Answered emergency calls for help from citizens and business owners.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Customer Service Representative
Comdata
Nashville, TN
06.2019 - 10.2019
- Managed multiple accounts for companies and did troubleshooting for account issues
- Answered 80-100 inquiries per day
- Worked effectively on multiple computer systems to provide excellent and efficient customer service.
Customer Service Representative
Signature Homes
Franklin, TN
06.2018 - 06.2019
- Provided excellent customer service to clients that have purchased new homes
- Managed multiple residences at one time and facilitate their home repairs
- Communicated effectively with vendors to schedule repairs and assure they are completed in a timely manner.
Police Officer
Hendersonville Police Department
Hendersonville, TN
01.2015 - 06.2018
Education
Bachelor of Arts - Sociology with focus in Criminal Justice
University of Tennessee
Knoxville, TN12.2012
Completed Basic Course Class #1750 -
Tennessee Law Enforcement Training Academy
Nashville, TN05.2015
Skills
- Report Writing
- Conflict de-escalation
- Relationship building and management
- Interview and Interrogation
- Criminal Investigations
- Crisis intervention and deescalation
- Criminal Law
- Court Testimony
Timeline
Police Officer
Hendersonville Police Department
10.2019 - Current
Customer Service Representative
Comdata
06.2019 - 10.2019
Customer Service Representative
Signature Homes
06.2018 - 06.2019
Police Officer
Hendersonville Police Department
01.2015 - 06.2018
Bachelor of Arts - Sociology with focus in Criminal Justice
University of Tennessee
Completed Basic Course Class #1750 -
Tennessee Law Enforcement Training Academy
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