Ryan Brooks
Holly Springs,GA
Summary
Detail-oriented staff member with strong customer service skills. Experienced in event coordination and inventory control, ensuring efficient operations and enhanced member experiences.
Overview
3
3
years of professional experience
Work History
Cart Staff Member
Woodmont Golf and Country Club
Canton, Georgia
02.2025 - 08.2026
- Facilitated seamless golf cart rentals and returns for members.
- Maintained cleanliness and organization of golf carts and storage areas.
- Delivered outstanding customer service to enrich member experiences.
- Collaborated with team members to ensure timely cart readiness for players.
- Conducted routine maintenance checks on carts to ensure safety and reliability.
- Communicated effectively with staff regarding member requests and needs.
- Trained new staff on cart operations and customer service standards.
- Monitored inventory levels to maintain adequate supply for cart operations and upkeep.
- Ensured that all safety regulations were adhered to while operating motorized carts for customers.
- Adhered to company policies regarding the handling of money and credit card transactions.
- Answered customer inquiries regarding product features, benefits, warranties.
- Operated cash registers accurately and efficiently to process customer payments.
Wedding Staff
The Wheeler House
Ball Ground, Georgia
01.2024 - 07.2026
- Directed crew during setup by assigning unloading, inventory movement, table and chair arrangement, linen placement, dance floor assembly, ceremony arch setup, décor staging, signage placement, gift table setup, buffet station setup, and other event equipment placement.
- Checked room layouts for table counts, chair placement, aisle spacing, table numbers, centerpieces, place settings, draping, lighting, and décor placement according to client or planner instructions.
- Managed furniture flips and room changes between ceremonies, cocktail hours, receptions, and multiple events in same venue.
- Inspected setup quality during each shift by checking table level, linen condition, chair alignment, clear walkways, cord security, and clean, undamaged décor positioned correctly.
- Worked with venue staff, wedding planners, caterers, DJs, florists, and other vendors to avoid timing conflicts, access issues, equipment placement problems, and floor-plan changes.
- Responded to last-minute requests, layout revisions, weather changes, missing items, damaged equipment, and schedule delays while keeping crew organized and on task.
- Followed safe lifting practices, proper cart and dolly use, correct chair and table stacking, and safe handling of fragile décor, glassware, lighting, and event equipment.
- Handled post-event teardown by directing removal of decorations, linens, furniture, signage, staging, and rented equipment; sorted items by owner or return location; and packed materials carefully to prevent loss or damage.
- Counted inventory, reported missing or damaged items, kept storage areas organized, and loaded trucks or storage rooms efficiently for next event.
- Opened and closed shifts, communicated priorities and timelines to crew members, monitored attendance and productivity, trained new employees, and served as main point of contact for on-site setup and teardown questions.
Education
BBA - Logistics And Supply Chain Management
Georgia Southern University
Statesboro, GA09-2026
Skills
- Team collaboration
- Inventory control
- Customer service
- Effective communication
- Problem solving
- Time management
Timeline
Cart Staff Member
Woodmont Golf and Country Club
02.2025 - 08.2026
Wedding Staff
The Wheeler House
01.2024 - 07.2026
BBA - Logistics And Supply Chain Management
Georgia Southern University