Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Timeline
Generic

Ryan Brown

St. Louis,MO

Summary

“Retail Manager with 12 + years of experience managing Walmart and Autozone retail stores. Increased my department’s revenue by 15% through effective team management and customer engagement strategies at Walmart . Proficient in inventory control, merchandising, and staff training. Forklift certified I can drive anything…Looking to leverage retail management expertise in a larger, high-volume store setting or expand into greater opportunities.”

Overview

18
18
years of professional experience
1
1
Certification

Work History

Department Manager

Walmart
St. Louis
07.2011 - Current
  • Walmart was one of the best learning experience I think I could of had at a job I learned business skills, organization, how to teach and show people how to do and handle their jobs
  • Certified on the forklift, scissor lift as I handled truck daily.
  • Inventory, stocking, picking, customer service, I did with ease.
  • I handled 5 depts for 6 years and managed over 100 different associates over the years.

Lead Cleaner

Coverall Cleaning
Granite City, IL
06.2019 - 10.2023
  • I worked for cover all for about 5 years
  • It was a good 2nd job for me. we had many contracts like US Steel in granite city Illinois, I cleaned 7 buildings a day at the steel company from 7-12pm Monday - Friday. I had various responsibilities which involved being able to adjust to different changes n the company with ease, also working most of the Corona Virus Pandemic.
  • My job consisted of keeping up the office areas dusting, mopping, cleaning windows, throwing away trash, setting up areas for big parties and big gatherings, working around heavy machinery in crazy environments…Great job all around…Ended because of the automotive strike…
  • Managed and coordinated the daily operations of a cleaning team.
  • Supervised, trained and evaluated staff performance on a regular basis.

Assembly Technician

Assemblers Incorporated
St. Louis
04.2021 - 04.2021
  • My position with assemblers inc my daily duties are simple my boss let me know what locations that I would be working for the week and I drive out to the stores..
  • Greet the workers at the store like ( Home Depot, Lowe's, academy sports) places like that and I build grills, patio furniture, gazebos, big tool chest u name it! Great job I was basically my own boss I just mind my business and get to work..
  • The more you put together the more u made… overall great experience it taught me how to stay organized and how to use my head and look into every detail.

Sales Manager

AutoZone
St. Louis, MO
04.2018 - 04.2021
  • I've learned how to manage a team in a different environment and operate at a fast pace… I’m also very good a making fast decisions and getting task handled fast and efficiently.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Customer Service Representative

Spectrum
St. Louis
10.2020 - 03.2021
  • I worked at spectrum for a couple of months, learned the many systems, the terminology of the processes and how to sale over the phone.
  • Also I talked to people from all over the world so it only strengthened my vocabulary and my sociability with different ethics and languages
  • I also worked from home so being responsible and staying motivated was a big key
  • But in my job role with spectrum I always answered the phone calls with a nice a warm greeting making the customer feel like family, also I had different scripts that I perfected on my own that always got the customer interested in buying
  • I also helped customers with all they're questions and concerns, keep records of calls and callbacks, handled billing issues, processed transactions, handled my emails, handled customer accounts, sold cell phones, cable, and internet.

Retail Sales Associate

CROSSMARK
St. Louis
03.2010 - 07.2011
  • Crossmark was a wondering traveling retail job in which I traveled to various different Walgreens locations to remodel ever single aisle in the store
  • Mods or planograms are my strong point I can put almost anything together and quickly and most importantly with good quality
  • This was a temporary job, so I used it as a good learning curve, which helped me in my Walmart career later on

Grill Manager

McDonald's
St. Louis, MO
04.2006 - 02.2008
  • McDonald's was my first job, was a good place to start and learn how the real world worked.
  • I became the grill Manager after a month on the job, I caught on very quick and everything became repetitive
  • Cooking, cleaning, ordering food shipments for the store and I was only 16.
  • Unloading the truck and also stocking it n the freezer and coolers.
  • Cleaning the store, bathrooms, cleaning grills at night and also helping close the store..

Education

Diploma - Plumbing Technology

North Technical High School
St. Louis, MO
05-2008

Some College (No Degree) - Plumbing Technology

Ranken Technical College
St. Louis

Skills

  • Management and retail (12 years)
  • Account Management
  • Data Entry
  • Sales
  • Freight Experience
  • Customer Service
  • Direct Sales
  • Management
  • Negotiation
  • Outside Sales
  • Planograms
  • Retail Sales
  • Manufacturing
  • Store Management Experience
  • Assembly
  • Inside Sales
  • Sales Support
  • Team Supervision
  • Employee Scheduling
  • Workflow Coordination
  • Employee performance evaluation
  • Retail
  • Customer Engagement
  • Order Management
  • Recruiting and Hiring
  • Personnel Management
  • Supervisor
  • Department leadership
  • Retail Management
  • Sales expertise
  • Training and Development
  • Order Processing
  • Palletizing
  • Forklift Operation
  • Material Handling
  • Warehouse picking
  • Problem-Solving
  • Team Player
  • Physically fit and agile
  • Heavy Equipment Operation
  • Dock Operations
  • Shipping operations
  • Certified Pallet Jack Operator
  • Deadline-driven
  • Assembly line experience
  • Inventory reporting
  • Lifts up to 100 pounds
  • Loading and unloading
  • Safety awareness
  • Inventory Control
  • Lift Equipment Operation
  • Certified forklift operator
  • Warehouse Management

Certification

Driver's license

Forklift certified

Scissor lift

Electric Power Jack

Additional Information

I am a very hard worker, willing and ready to work. I have a very high motor. I'm very intelligent and organized. I’m always on time I tend to be 15 minutes early and usually I’m one of the last to leave, I always keep a great positive attitude, and I promise to be a top contributor to your company.

Assessments

Retail Customer Service, Familiar, 07/01/20

Timeline

Assembly Technician

Assemblers Incorporated
04.2021 - 04.2021

Customer Service Representative

Spectrum
10.2020 - 03.2021

Lead Cleaner

Coverall Cleaning
06.2019 - 10.2023

Sales Manager

AutoZone
04.2018 - 04.2021

Department Manager

Walmart
07.2011 - Current

Retail Sales Associate

CROSSMARK
03.2010 - 07.2011

Grill Manager

McDonald's
04.2006 - 02.2008

Diploma - Plumbing Technology

North Technical High School

Some College (No Degree) - Plumbing Technology

Ranken Technical College
Ryan Brown