Results-driven Sales Associate Manager with a strong background in sales strategy, customer relationship management, and inventory management. Achieved 20% active account growth, expanded product adoption, and strengthened client retention through trusted service.
Overview
7
7
years of professional experience
Work History
Sales Associate Manager
Fastenal
Ann Arbor, MI
04.2025 - Current
Achieved 20% growth in active accounts, Eastern Michigan University, and Dexter Cabinetry.
Introduced new product lines within the Fastenal portfolio to drive additional sales with current customers: manufacturers, construction sites and government entities.
Prospected for new accounts through referrals and cold calling efforts.
Coordinated weekly truck deliveries to ensure timely supply of regular and unique/special order items.
Established vendor-managed inventory systems with new customers to optimize stock levels and enhance the customer relationship.
Line Cook
Story Point Retirement Community
Saline, MI
08.2019 - 04.2025
Promoted from dishwasher to line cook due to consistent dedication and reliability.
Collaborated with team members to streamline kitchen operations and enhance service delivery.
Established trusting working relationships among staff members, assigned as the mediator to communicate issues and concerns with management, facilitating smoother operations.
Organized special events; Birthdays and Holiday Celebrations, ensuring memorable experiences for members and guests.