Ryan Bullock
Austin,Texas
Summary
Experienced Career Counselor successful in improving career planning and job placement success. Demonstrated history of advancing school's profile among companies and the public alike.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Specialist
Peak Performers
Austin, TX
12.2021 - Current
- Collected, arranged and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Developed and updated tracking spreadsheets using [Program].
- Generated reports of findings to help management with making key decisions.
- Evaluated performance and policies against metrics.
- Identified objectives of [Company] by analyzing feedback, observing consumers and collecting surveys.
Training and Compliance Manager
Goodwill Central Texas
Austin, TX
06.2021 - 12.2021
- Promoted compliance by advising management on needed or prohibited actions to comport with government regulations.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Implemented company compliance programs by researching changes in [Type] and [Type] legislation, maintaining company policy documentation, and educating personnel on compliance policies.
- Compiled internal information for compliance audit by reviewing company policy documentation, noncompliance reports, and investigations into [Type] and [Type] conduct.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Prepared training programs to improve compliance at all levels.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
- Scheduled and conducted evaluations of company policies, procedures and internal control structures.
- Reviewed contracts for compliance and privacy-related issues.
- Developed and implemented internal control tests to verify employee compliance with established policies and procedures.
- Maintained updated information in organizational database, covering amounts, collections and status used by [Job Title]s.
- Played key role in development and launch of [Program], providing research and development of training requirements and securing approval for implementation.
- Forged productive relationships with shareholder companies and managed contribution accounts.
State Contract Coordinator
Goodwill Central Texas
Austin, TX
12.2015 - 06.2021
- Monitored incoming contracts and service agreements for correct pricing and information.
- Coordinated and attended meetings as company's main contact to review contractual obligations.
- Coordinated changes to agreement which might occur during contract lifetime.
- Double-checked plans and specifications of contract work for company compliance.
- Created policies and procedures meeting regulatory guidelines and compliance standards.
- Oversaw invoicing to government entities to meet FAR regulations.
Project Coordiator
Gooodwill Central Texas
Austin, TX
08.2008 - 11.2015
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Performed on-site field surveys and wrote technical narratives to document processes and design changes.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Employment Counselor & Career Development Trainer
Goodwill Central Texas
Austin, TX
03.2005 - 08.2008
- Matched clients to open positions based on skills and work requirements.
- Developed career and education plans based on individual needs.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Maintained case files and documented actions.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Worked with team to continuously improve career and placement opportunities for students.
- Provided individualized counseling approaches based on socioeconomic status and cultural background.
- Led workshops for job seekers to provide information on job searching, application completion and resume building.
- Equipped students with job search skills to increase success chances.
- Planned, implemented, monitored and assessed classroom instructional program.
- Devised and oversaw job fairs and career events.
- Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
- Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
- Established and oversaw clear guidelines about procedures and success metrics.
- Utilized standardized tests to gauge student academic level and personal aptitude.
Recruiter
Goodwill Central Texas
Austin, TX
08.2000 - 05.2005
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Facilitated new employee orientations to foster positive team attitude.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Partnered with [Job title] to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
IT Consultant
Norwegian School Of Economics
Bergen, Norway
08.1999 - 12.1999
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Coordinated administrative functions necessary to deliver and document training programs.
- Documented participation and evaluated learning for each participant.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Developed training handbooks, computer tutorials and reference materials.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Developed training curricula and recommended programs that met instructional goals and objectives.
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
- Created online learning courses utilizing [Software].
IT Consultant
University Of Houston
Houston, TX
08.1997 - 05.1999
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Coordinated administrative functions necessary to deliver and document training programs.
- Documented participation and evaluated learning for each participant.
- Developed training handbooks, computer tutorials and reference materials.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Prepared videos for online and remote instruction.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Created online learning courses utilizing [Software].
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05.1999
Associate of Applied Science - Business Administration
Alvin Community College
Alvin, TX05.1995
Skills
- Career Counseling
- Resume Writing Instruction
- Career Planning Presentations
- Interview Skills Instruction
- Job Search Instruction
- Application Processes
- Testing Devices
- Instructional Strategies
- Job Fairs
- Client Needs Assessment
- Job Placement Referrals
- Hiring Strategy Management
- Employer Relations
Affiliations
- Toastmasters
- American Marketing Association
Certification
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Operations Specialist
Peak Performers
12.2021 - Current
Training and Compliance Manager
Goodwill Central Texas
06.2021 - 12.2021
State Contract Coordinator
Goodwill Central Texas
12.2015 - 06.2021
Project Coordiator
Gooodwill Central Texas
08.2008 - 11.2015
Employment Counselor & Career Development Trainer
Goodwill Central Texas
03.2005 - 08.2008
Recruiter
Goodwill Central Texas
08.2000 - 05.2005
IT Consultant
Norwegian School Of Economics
08.1999 - 12.1999
IT Consultant
University Of Houston
08.1997 - 05.1999
Bachelor of Science - Psychology
University of Houston
Associate of Applied Science - Business Administration
Alvin Community College
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