Ryan Burke
Austin
Summary
Dynamic operations leader with a proven track record in team leadership, event execution, and customer service. Skilled in optimizing resources and enhancing operational efficiency, driving impactful results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Vac Manager
C3 Presents
Austin, TX
11.2021 - Current
- Led cross-functional teams to execute large-scale events, enhancing operational efficiency.
- Developed strategic partnerships with vendors, optimizing resource allocation and cost management.
- Oversaw event logistics, ensuring seamless execution from planning through completion.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Operated heavy equipment safely multiple days on
- Looking and reading Site CADs
Maintenance Specialist
Live Nation, Hollywood Casino Amphitheatre - St. Louis
Maryland Heights, MO
02.2020 - 11.2021
- Led maintenance projects, ensuring optimal functionality of venue facilities and equipment.
- Supervised routine inspections and repairs, enhancing operational efficiency and safety protocols.
- Developed preventative maintenance schedules, minimizing downtime and extending equipment lifespan.
- Trained junior staff on best practices for facility upkeep and emergency procedures.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Youth Hockey Coach
St. Louis Blues
Maryland Heights, MO
08.2019 - 11.2021
- Developed and implemented practice plans to enhance player skills and game strategies.
- Fostered positive relationships with players and families, promoting teamwork and sportsmanship.
- Monitored player performance, providing constructive feedback for continuous improvement.
- Organized and led team events, enhancing community engagement and support for youth hockey programs.
- Evaluated player progress through regular assessments, adjusting training approaches as needed.
- Facilitated group coaching sessions and provided individual coaching support.
Operations Coordinator
Centene Community Ice Center
Maryland Heights, MO
08.2019 - 11.2021
- Coordinated daily operations to ensure seamless event execution at community ice center.
- Managed scheduling for rink usage and staff assignments to optimize resource allocation.
- Developed and implemented operational procedures, improving workflow consistency and performance quality.
- Lead Operations at multi-sheet Hockey and Event center
- Oversaw day-to-day operations of large teams across several sites.
Shift Leader
Jersey Mike's Subs
Chesterfield, MO
01.2018 - 11.2019
- Supervised team members to ensure efficient operations during peak hours.
- Trained new staff on food safety standards and customer service protocols.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Implemented streamlined processes to enhance order accuracy and speed of service.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma -
Francis Howell Highschool
St. Charles, MO2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Operations management
- Conflict resolution
- Patient
Certification
- Certified [Industrial/Rough Terrain Fork], [C3 Presents] - [2026-2029]
Languages
English
Full Professional
Timeline
Associate Vac Manager
C3 Presents
11.2021 - Current
Maintenance Specialist
Live Nation, Hollywood Casino Amphitheatre - St. Louis
02.2020 - 11.2021
Youth Hockey Coach
St. Louis Blues
08.2019 - 11.2021
Operations Coordinator
Centene Community Ice Center
08.2019 - 11.2021
Shift Leader
Jersey Mike's Subs
01.2018 - 11.2019
High School Diploma -
Francis Howell Highschool