Overview
Work History
Education
Skills
Timeline
Generic

Ryan Burns

Pittsburgh,PA

Overview

14
14
years of professional experience

Work History

Route Delivery Driver

Flynn's Tire Wholesale
10.2021 - 03.2024
  • Increased overall productivity by implementing effective time management strategies while on the road.
  • Maintained a clean driving record, ensuring safe and responsible driving practices.
  • Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
  • Built strong relationships with customers, resulting in repeat business and positive feedback.
  • Coordinated with warehouse staff to ensure correct order fulfillment before departing on scheduled routes.
  • Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
  • Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
  • Handled cash transactions accurately, recording all payments received during deliveries.
  • Demonstrated adaptability by adjusting routes based on traffic conditions or unexpected delays for timely deliveries.
  • Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.

Security Supervisor

Allied Universal Security Services
01.2021 - 10.2021
  • Developed improved training methods with focus on public safety and officer awareness.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Screened vendors and contractors before granting access to restricted areas within Amazon.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Utilize Amazon's Trouble TIcketing system to escalate issues in conjunction with on site facilities manager.
  • Oversaw staff timekeeping entries and reports in Winteam.
  • Provided weekly billing reports for services rendered to Amazon.
  • Escort vendors and contractors, providing updates on related work to facilities.

Security Officer

Allied Universal Security Services
01.2020 - 12.2020
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences.
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Assisted with emergency situations including providing safe landing zones for helicopters.
  • Respond to emergencies which my involve combative patients in a hospital setting.
  • Monitored alarm points, and conducted fire and safety checks.

Console Operator

3G Security Solutions
10.2017 - 01.2020
  • Efficiently manage high volume in-bound calls.
  • Successfully resolve any customer issues or complaints in accordance with company policy and procedures.
  • Monitor CCTV surveillance systems while simultaneously performing dispatch duties.
  • Supply general and sensitive are access to approved employees and visitors per procedures and policies.
  • Maintain in depth reports of daily activities and issues.
  • Monitor fire systems and respond accordingly to active alarm situations.
  • Contact emergency services and provide in depth details pertaining to any medical emergencies.
  • Report facility issues to the appropriate channels and manage work orders.

Security Officer

Allied Universal Security Services
06.2016 - 10.2017
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Provided daily reports of activities and irregularities.
  • Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Routinely patrolled multiple locations, noting any damage to company property on premises.

Security Officer

AM GARD
04.2014 - 03.2016
  • Perform continuous patrols of my assigned post, maintaining a safe and comfortable environment for visitors of the Carnegie Museums of Art and Natural History.
  • Create a detailed report of any damage of museum property to dispatch.
  • Politely inform visitors of museum policy and provide customer service when needed.
  • Provide crowd control for special events.

Dairy Lead

Giant Eagle
07.2010 - 04.2014
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Satisfied customer orders for fresh products.
  • Reported product ordering and shipping discrepancies to department manager.
  • Redesigned refrigerator displays and rotation systems for dairy products.
  • Stayed current with present, seasonal and special promotions.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Labeled and inventoried department merchandise.

Education

Allderdice High School
Pittsburgh, PA
2009

Skills

  • Emergency Response
  • Audit Compliance
  • Leadership Experience
  • Attention to Detail
  • Customer Service
  • Excel proficiency

Timeline

Route Delivery Driver

Flynn's Tire Wholesale
10.2021 - 03.2024

Security Supervisor

Allied Universal Security Services
01.2021 - 10.2021

Security Officer

Allied Universal Security Services
01.2020 - 12.2020

Console Operator

3G Security Solutions
10.2017 - 01.2020

Security Officer

Allied Universal Security Services
06.2016 - 10.2017

Security Officer

AM GARD
04.2014 - 03.2016

Dairy Lead

Giant Eagle
07.2010 - 04.2014

Allderdice High School

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Ryan Burns