Ryan Burton
Indianapolis,IN
Summary
Personable and results-driven professional with strong aptitude for strategic planning and organizational management. Knowledge of process optimization and resource allocation, coupled with proficiency in project management and team leadership. Committed to driving operational efficiency and fostering culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Director of Operations
AWH Logistics
11.2024 - Current
- Spearheaded the development and implementation of strategic initiatives to optimize logistics and operational efficiency
- Designed and executed comprehensive training programs to improve employee performance and align with organizational goals
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Regional Carrier Relationship Manager
Pitney Bowes
11.2023 - 08.2024
- Directs the movement of product and service to the customer
- Build and improve relationships with partners
- Identifies opportunities for cost savings
- Proposes and manages a regional budget for assigned area
- Coordinates and supports multiple teams across different regions
- Developed SLAs for carriers and logistics providers, meeting defined requirements through daily management and process improvements
Sr. Transportation Manager
Pitney Bowes
01.2022 - 11.2023
- Managed department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems
- Observed staff to review compliance and safety to minimize losses due to violations or damage
- Employed Six Sigma standards to save50% of overtime hours for substantial savings in labor costs
- Managed drivers by reviewing performance to promote timely and efficient deliveries and operations
- Communicated with customer service and sales teams to improve productivity and service ratings
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
Transportation Manager
Pitney Bowes
01.2019 - 01.2022
- A driven leader responsible for all day-to-day functions related to logistics/transportation
- Directly and indirectly managed an hourly/alary workforce with assistance from the supervisory staff and operations
- Served as liaison between clients and operations as relates to product movement
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs
Business Continuity Manager
Pitney Bowes
01.2019 - 01.2022
- Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans
- Revamped plans to enhance company's capability of maintaining and recovering critical business functions
- Wrote reports to summarize testing activities and describe goals and recommendations
- Used risk analysis tools, mitigation strategies and management approaches in consistent fashion with different departments
- Organized and updated strategies for managing crisis events to modernize and enhance approaches
- Multisite management ensuring consistent performance, compliance, and efficiency while coordinating with diverse teams to achieve organizational goals
Business Operations Support Supervisor
Pitney Bowes
01.2017 - 01.2019
- Directs business operations through managing multiple functional areas that keep our business unit in compliance with all corporate policy and industry standards
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Reported issues to higher management with detail
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Production Supervisor
Pitney Bowes
01.2012 - 01.2017
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated existing production processes and identified areas for improvement.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Coordinated with cross-functional teams to ensure timely delivery of products, optimizing supply chain operations.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
Education
Bachelor of Science - Operations management, Logistics and Transportation
Southern New Hampshire University
01.2025
Associate of Applied Science - Environmental Health and Public Safety
Ivy Tech College
01.2011
Skills
- Leadership and Team Management
- Continuous Improvement Projects
- Vendor Management
- Budget Controls
- Strategic Planning
- Project Management
- Safety Management
- Staff Recruitment
- Performance Monitor
- Logistics Processes
- Web-Based Logistics Systems
- Regulations Compliance
- Data Interpretation
- Negotiation
- Profit and Loss Management
- Operational efficiency
- Strategic planning and execution
- Process improvement
- Teamwork and collaboration
- Customer relations
Timeline
Director of Operations
AWH Logistics
11.2024 - Current
Regional Carrier Relationship Manager
Pitney Bowes
11.2023 - 08.2024
Sr. Transportation Manager
Pitney Bowes
01.2022 - 11.2023
Transportation Manager
Pitney Bowes
01.2019 - 01.2022
Business Continuity Manager
Pitney Bowes
01.2019 - 01.2022
Business Operations Support Supervisor
Pitney Bowes
01.2017 - 01.2019
Production Supervisor
Pitney Bowes
01.2012 - 01.2017
Associate of Applied Science - Environmental Health and Public Safety
Ivy Tech College
Bachelor of Science - Operations management, Logistics and Transportation
Southern New Hampshire University
Similar Profiles
Timothy TerryTimothy Terry
Truck Driver at AWH LogisticsTruck Driver at AWH Logistics
Marcienda SimmonsMarcienda Simmons
Class A CDL Driver at AWH LogisticsClass A CDL Driver at AWH Logistics
Hayley McBrideHayley McBride
Solicitor at AWH SolicitorsSolicitor at AWH Solicitors
Christina SchraderChristina Schrader
Office Manager at Celestine DeTrana, M.D.Office Manager at Celestine DeTrana, M.D.
NATHAN MYNATTNATHAN MYNATT
Business Owner at Mynatt Solutions LLCBusiness Owner at Mynatt Solutions LLC