Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Project Manager
DLI Commercial
09.2022 - 03.2023
Developed and initiated projects, managed costs, and monitored performance.
Developed and implemented project plans and budgets to ensure successful execution.
Achieved project deadlines by coordinating with contractors to manage performance.
Reported regularly to managers on project budget, progress and technical problems.
Sourced, vetted and managed vendors needed to accomplish project goals.
Prepared and submitted project invoices for review and approval.
Maintained open communication by presenting regular updates on project status to customers.
Managed projects from procurement to commission.
Sales Consultant
Hertz Car Sales & Car Rental
07.2021 - 09.2022
Averaged 17 units per month and maintained an over 50% penetration rate for aftermarket product sales.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Responded to customer enquiries via telephone and email.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Completed registration paperwork and sales documentation.
Engaged in friendly conversation with customer to better uncover individual needs.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Built customer loyalty and retention by delivering excellent shopping experiences.
Account Executive
Comcast Business
03.2019 - 06.2021
Managed a monthly average of 230 accounts in the following states: FL, AL, GA, LA, MS, SC, TN, AR, IN, KY, MI, TN, & IL.
Built and strengthened relationships with existing accounts to drive revenue growth.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Responsible for supporting Comcast Business Services in their efforts to retain their existing commercial customer base.
Tasked with proactively encouraging retention by contacting clients at various high propensity churn points in their life cycle.
Prepared contracts and other documentation for efficient order processing.
Automotive Sales Consultant
CarMax
07.2017 - 03.2019
Averaged 16 units per month along with a 55% penetration rate with the MaxCare extended warranty.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Met customers on lot and in showroom to discuss available vehicles and options.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Restoration Specialist
Venture Construction Group
11.2014 - 07.2017
Acquired new clients though telemarketing leads and door to door out-reach.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Negotiated prices for our insurance restoration projects.
Hired and managed my own canvassing/marketing teams.
Occasionally tasked with supervising restoration projects (roof, siding and gutter replacement).
Correctional Officer Supervisor
Chester County Prison
01.2010 - 10.2014
Processed intake and release of residents and maintained records of incarceration.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Worked with corrections officers to intervene in tense or hostile situations.
Supervised personnel in carrying out duties to care for and maintain order in inmate population of 1,100.
Monitored and confirmed compliance with safety standards and regulations.
Enforced rules, procedures and policies to assist with management of incarcerated population.