Ryan Byers
La Mesa,CA
Summary
Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge the field and outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician Supervisor
SeaWorld Parks & Resorts
San Diego
04.2024 - Current
- Developed and implemented policies, procedures, and protocols to ensure successful operations of the Emergency Medical Services department.
- Supervised daily operations of the EMS department; monitored workloads and schedules of personnel.
- Reviewed accident reports filed by EMTs after completing an ambulance call; provided feedback where necessary.
- Managed the recruitment process for new EMTs and Paramedics; conducted interviews and evaluated applicants' qualifications.
- Provided guidance on how to safely handle emergency situations, such as cardiac arrests, respiratory distress, trauma cases.
- Organized workshops to educate EMTs on proper use of equipment during emergency response activities.
- Trained new hires on proper techniques for handling difficult medical scenarios in a timely manner.
- Ensured compliance with applicable regulations regarding safety standards, HIPAA guidelines, patient confidentiality.
Emergency Medical Technician Supervisor
Garden Grove Hospital and Medical Center
Garden Grove, CA
03.2019 - 03.2023
- Maintained records management system to process personnel information and produce reports.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Education
Bachelor of Science - Fire Science
Santa Ana College
Santa Ana, CA05-2018
Bachelor of Technology - Emergency Medical Technology
West Coast EMT
Orange, CA04-2007
Skills
- Cardiac Care
- Airway Management
- Trauma management
- Pediatric Care
- Scheduling and Planning
- Emergency Management
- Patient Triage
- Vital signs monitoring
- Respiratory assessment
- Medical Records Management
- Patient evaluations
- Patient Management
- Scene assessments
- Field patient assessments
- Critical decision-making skills
- CPR and First Aid
Certification
- STATE OF CALIFORNIA EMT
- NATIONAL EMT
- ACLS/PALS
- BLS
References
References available upon request.
Timeline
Emergency Medical Technician Supervisor
SeaWorld Parks & Resorts
04.2024 - Current
Emergency Medical Technician Supervisor
Garden Grove Hospital and Medical Center
03.2019 - 03.2023
Bachelor of Science - Fire Science
Santa Ana College
Bachelor of Technology - Emergency Medical Technology
West Coast EMT
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