Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Byrd

Port Charlotte,FL

Summary

Detailed groundskeeper cultivates and cares for grounds and landscaping surrounding properties or buildings. Physically fit and strong individual with outstanding physical stamina to handle work in both cold and hot weather. Deeply familiar with landscaping tools and equipment operations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

17
17
years of professional experience

Work History

Landscape Technician

Racetrac
09.2023 - Current
  • Developed knowledge of native plant species for appropriate selection according to regional climate conditions and client preferences.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Worked closely alongside architects and other industry professionals during large-scale projects for smooth collaboration and efficient results.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Removed debris and waste from outdoor areas.
  • Provided training and guidance to new team members, sharing knowledge of best practices and industry standards for exceptional service delivery.

Co Owner/ Manager

Marias Lawn Service
03.2015 - 09.2023
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Improved operational efficiencies to reduce costs and improve productivity.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Sue Chef

Millers Marina
07.2013 - 02.2015
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Assisted with menu development and planning.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Led daily staff meetings to communicate expectations and review safety procedures.
  • Monitored food production to verify quality and consistency.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.

General Manager

T-Mobile
05.2011 - 02.2012
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed time efficiently in order to complete all tasks within deadlines.

Military

Navy
08.2007 - 01.2011
  • Directed ships' speeds using specialized knowledge of local winds, water depths and hazards.
  • Learned to operate new technology systems and procedures through instruction, simulators and models.
  • Planned routes and travel speeds to meet scheduling and delivery goals.
  • Took responsibility for ship operations in cases of injury or illness.
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
  • Assisted corporate or private vessels in distress during maritime rescue operations.
  • Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
  • Directed ship navigation and route preparation.
  • Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
  • Adhered to laws and regulations based on voyage locations.

Education

High School Diploma -

Port Charlotte High School
Port Charlotte, FL
07.2006

Skills

  • Professional Planner
  • Performance Improvement
  • Staff Development
  • Customer Service
  • Documentation And Reporting
  • Scheduling and Coordinating
  • Team Leadership
  • Staff Training
  • Problem Resolution
  • Shift Scheduling
  • Managing Operations and Efficiency

Timeline

Landscape Technician

Racetrac
09.2023 - Current

Co Owner/ Manager

Marias Lawn Service
03.2015 - 09.2023

Sue Chef

Millers Marina
07.2013 - 02.2015

General Manager

T-Mobile
05.2011 - 02.2012

Military

Navy
08.2007 - 01.2011

High School Diploma -

Port Charlotte High School

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Ryan Byrd