Proactive leader with a strong background in scheduling optimization and team management. Recognized for versatility. Eager to contribute to a results-oriented team.
Overview
10
10
years of professional experience
Work History
Customer Experience Lead
Victorias Secret
Houston, TX
05.2024 - Current
Coordinated appropriate team scheduling for shipment operations
Participated in training new staff on replenishment processes
Assisted in organizing backroom storage for easy access and efficient workflow.
Directed team to deliver exceptional customer service to all clients.
Store Manager
Rue21
Houston, Texas
06.2021 - 06.2024
Trained and developed staff to improve customer service skills.
Scheduled employee shifts to optimize coverage during peak hours.
Analyzed sales data to identify trends and adjust merchandising accordingly.
Assistant Manager
Banana Republic
Houston, Texas
06.2015 - 06.2021
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Trained new employees on company standards and operational practices.
Conducted performance evaluations and provided feedback to team members regularly.
Supervised daily operations including scheduling shifts, assigning duties.
Developed a system for tracking inventory and ordering supplies as needed.
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center