Ryan Cacciapuoti
Hobe Sound,FL
Summary
Seeking employment where skills include having great attention to detail, strong work ethic and fast learner. Organized in skilled in general labor work and meticulous and focused with strong dedication to quality. Successful history of completing painting projects on time, within budget and to the highest standards of quality.
Overview
9
9
years of professional experience
Work History
Contract Painter
Self-employed
01.2021 - Current
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Followed safety procedures and properly used protective gear while painting.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Gained strong leadership skills by managing projects from start to finish.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative/Front Desk
Next Level Distribution
01.2023 - 01.2024
- Customer Service actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
Assistant Manager
Jimmy John's Sandwiches
01.2016 - 12.2022
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
Patient Tech
The Academy
01.2017 - 05.2019
- Collaborated with interdisciplinary healthcare teams to develop personalized care plans for patients with diverse needs.
- Educated patients on proper self-care techniques, promoting adherence to treatment plans and reducing readmission rates.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Documented patient information and care activities in electronic health record.
- Conducted routine equipment maintenance checks to ensure reliable performance when needed most during critical patient situations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Server
Doughboy Pizza
01.2015 - 01.2018
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Some college in English -
01.2010
Skills
- Management Experience (5 years)
- Cash Handling (10 years)
- Customer Service
- Crew Management
- Exterior Painting
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Representative/Front Desk - Next Level Distribution
01.2023 - 01.2024
Contract Painter - Self-employed
01.2021 - Current
Patient Tech - The Academy
01.2017 - 05.2019
Assistant Manager - Jimmy John's Sandwiches
01.2016 - 12.2022
Server - Doughboy Pizza
01.2015 - 01.2018
Palm Beach State College - Some college in English,