Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Food Service Teammate
Market 32
Sutton, MA
10.2020 - 05.2024
Maintained cleanliness throughout the restaurant including dining areas, restrooms, and kitchen spaces.
Rotated stock on shelves to ensure freshness of product.
Followed safety protocols while handling hot foods or sharp objects.
Assisted in training new employees on proper food preparation techniques.
Served customers in a timely manner with a friendly attitude.
Checked expiration dates on all products before selling them to customers.
Kept accurate records of sales transactions using POS systems.
Maintained records of daily transactions for inventory control purposes.
Cleaned and sanitized work area to maintain health standards.
Adhered to all applicable health codes while preparing and storing food items.
Ordered supplies from vendors as needed for smooth operations.
Operated cash registers accurately and efficiently.
Took special orders from customers regarding dietary restrictions or allergies.
Trained new employees in the use of kitchen equipment and food preparation techniques.
Prepared food according to recipes and instructions.
Assisted with customer service, taking orders and payment processing.
Provided excellent customer service by responding promptly to inquiries or complaints.
Organized food items for efficient stocking of shelves.
Performed opening and closing duties such as cleaning tables and counters, restocking items.
Ensured proper portion sizes when serving meals or snacks.
Monitored temperature levels during storage and cooking processes to ensure safety guidelines were met.
Greeted customers upon arrival in the dining area.
Collaborated with team members to improve processes.
Apprentice Optician
Sears Optical
Auburn, MA
02.2013 - 03.2016
Assisted optometrists in the examination and fitting of eyeglasses and contact lenses.
Monitored inventory levels of frames, lenses, contacts and other optical materials.
Performed administrative tasks such as filing paperwork and scheduling appointments.
Processed payments for products or services rendered.
Displayed excellent customer service skills when assisting clients with their needs.
Educated patients on vision insurance coverage and payment plans.
Listened to patient desires and took into account facial features when recommending frame options.
Looked at patient prescriptions and prepared contacts and eyeglasses to fit specific parameters.
Changed out frame displays to reflect current options and newer styles.
Managed patient information in line with stated preferences and HIPAA guidelines.
Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
Recommended specific lenses, coatings and frames to suit individual client needs.
Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Submitted patient insurance forms and managed simple bookkeeping.
Maintained records of prescriptions, orders and payments.
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Instructed customers on how to care for, insert and remove contact lenses.
Managed client frame selection processes and walked through lens options.
Used hands, heat and tools to bend and shape frames to fit customer's face.
Managed relationships with vendors to order supplies efficiently.
Maintained detailed records of all customer transactions and prescriptions.
Implemented sales strategies to meet monthly revenue targets.