Experienced and dependable professional with a background in facilities maintenance, engineering, sales, and customer service. Seeking a position where I can use my leadership, technical skills, and adaptability to support organizational goals and take on new challenges.
Overview
10
10
years of professional experience
7
7
Certifications
Work History
Pest Control Technician
Rose Pest Solutions
Chicago, IL
05.2024 - 07.2025
Inspected residential and commercial properties to identify pest infestations, including insects, rodents, and wildlife.
Developed and implemented customized treatment plans using chemical, mechanical, and biological pest control methods.
Applied pesticides and other treatments safely, following state and federal regulations, safety protocols, and company guidelines.
Educated clients on pest prevention strategies, maintenance tips, and safety precautions.
Maintained detailed service records, including treatments applied, follow-ups, and client communications.
Monitored treated areas, conducted follow-up inspections, and adjusted treatment plans as needed to ensure effective pest management.
Collaborated with team members to troubleshoot recurring issues and optimize service efficiency.
Ensured proper handling, storage, and disposal of chemicals and equipment according to safety and environmental standards.
Marketing Representative
Bluegreen Vacations
Chicago, Illinois
03.2023 - 05.2024
Achieved 85–97% appointment booking rates per month through disciplined follow-up, consultative communication, and relationship management.
Maintained an 88–95% appointment show rate by implementing proactive confirmation, expectation-setting, and personalized client engagement strategies.
Effectively addressed objections related to timing, pressure, value, and more to secure and retain client commitment.
Built long-term client relationships through consistent communication, market insight, and value-based guidance.
Strategically collaborated with sales teams to meet company goals while maintaining ethical guest qualification and transparent communication standards.
Supported high-quality ownership by ensuring guests fully enjoyed their vacation experience and clearly understood how ownership aligned with their lifestyle.
Sales Representative
Bluegreen Vacations
Chicago, Illinois
07.2022 - 04.2023
Effectively addressed objections related to pricing, timing, and market conditions to secure and retain client commitment.
Built long-term client relationships through consistent communication, market insight, and value-based guidance.
Strategically collaborated with sales teams to meet company goals while maintaining ethical guidelines. Exceptional at establishing rapid rapport with potential clients, observing their needs, and executing strategic follow-ups for potential business opportunities or satisfaction reviews.
Proficient in delivering captivating product presentations to multiple families within a 90-120 minute timeframe.
Adept in overcoming objections, providing creative product usage guidance, and tailoring program recommendations.
Assistant Chief Engineer
Related
Chicago, Illinois
02.2022 - 06.2022
Assisted the Chief Engineer in overseeing daily operations of the engineering department, including maintenance, repairs, and technical support for all mechanical, electrical, and plumbing systems.
Supervised and coordinated the work of engineering staff, contractors, and vendors to ensure timely completion of projects and adherence to safety standards.
Developed and implemented preventative maintenance programs to maximize equipment efficiency, reduce downtime, and extend equipment lifespan.
Monitored and maintained building systems, including HVAC, electrical, plumbing, and fire safety systems, ensuring compliance with regulatory codes and company policies.
Assisted in budgeting, resource allocation, and inventory management for engineering supplies, tools, and equipment.
Responded to emergency situations, troubleshooting and resolving mechanical or system failures promptly to minimize impact on operations.
Prepared reports on maintenance activities, project progress, and system performance for senior management review.
Trained and mentored junior engineers and technicians, promoting safety, efficiency, and professional development within the team.
Maintenance Technician
Park Place Tower
Chicago, Illinois
02.2018 - 02.2022
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
School Cook & Facilities Support Staff
Young Scholars Developmental Institute
Chicago, Illinois
07.2015 - 02.2018
Prepared and served nutritious meals for students and staff, following standardized recipes, portion sizes, and dietary guidelines, including accommodations for allergies and special dietary needs.
Performed general maintenance and repairs throughout the school, including plumbing, electrical, carpentry, and HVAC troubleshooting, ensuring a safe and functional environment.
Cleaned and maintained school facilities, including classrooms, common areas, restrooms, and offices; performed specialized tasks such as carpet cleaning, floor care, and deep sanitation.
Monitored and maintained inventory of kitchen, maintenance, and cleaning supplies, ordering as needed to support smooth operations.
Assisted in setting up classrooms, events, and school activities, including moving furniture and equipment safely.
Ensured compliance with safety protocols, sanitation standards, and regulatory guidelines in both food preparation and facility management.
Responded promptly to emergencies, facility issues, or equipment malfunctions, troubleshooting and implementing effective solutions.
Collaborated with school staff to create a clean, organized, safe, and efficient learning environment for students and staff.