Summary
Overview
Work History
Skills
Certification
Associations And Affiliations
Industry Experience
Timeline
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Ryan Carruthers

Ryan Carruthers

Summary

Passionate about communication, accuracy and accountability specializing in leadership of teams, collaboration with multiple customers and vendors, coordinating activities and equipment. Proficient at directing the flow of communication for optimal results and highly skilled in establishing and maintaining strong relationships with customers and employees. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Professional Enterprise Infrastructure & Technologies

  • Passionate about communication, accuracy and accountability specializing in leadership of teams, collaboration with multiple customers and vendors, coordinating activities and equipment
  • Proficient at directing the flow of communication for optimal results and highly skilled in establishing and maintaining strong relationships with customers and employees.

Global Delivery Director

TEKsystems Global Services
01.2021 - Current
  • People-driven leader of high-performance teams (150+ direct/indirect, skip-level, and contingent workforce) with a $60M+ portfolio of services
  • History of developing employee morale, psychological safety, strengthening operational governance, elevating output, quality, and customer satisfaction scores
  • Meeting aggressive YOY growth revenue goals and delivering 30-40% gross-profit targets.

Project Delivery Manager

TEKsystems Global Services, LLC
10.2006 - Current
  • Manage multiple projects simultaneously spanning many functional areas, geographically dispersed, requiring multiple stake holder interaction
  • Utilize and apply methodologies appropriate for the project and the business environment including PMI's PMBOK Waterfall, Prince2, Agile, Scrum, Kanban, Lean, Six Sigma Etc
  • Building high performing teams and strategies to achieve complex projects under minimal timelines
  • Identify and mitigate risks utilizing multiple methodologies Team Building and Training on process and technical aspects of project requirements
  • Real time remote assistance with technical issues
  • Develop project schedules based on available time, staffing, budget, and physical resources Ensure projects adhere to state and federal laws as well as union or organizational regulations as necessary Coordinate travel for teams internationally between the U.S
  • And Canada, including obtaining work visas, passports, reserving flights, hotels, and autos Provide Daily/Weekly/Monthly reports to stakeholders on progress of project, budgets and current issues Work with stakeholders to resolve issues utilizing action items and change management process when needed
  • Vet qualified resources, brief resources in their duties and expectations, verify resource arrival and departure Coordinate multiple national and international projects spanning IT operations, PC and network conversions, refresh, QA, field testing, and survey execution Assist in pre-sales discovery of requirements Collaborate with Sales and account managers to ensure customers' expectations are met and documented in SOW or PCR contracts
  • Continually monitor budgets and financials in coordination with finance team.

Global Delivery Manager

TEKsystems Global Services
01.2014 - 01.2021
  • Developed and led a diverse team consisting of highly skilled service delivery managers, with tasks of delivering enterprise workplace services globally, which include customer and employee experiences for technology implementations, risk and security, enterprise operations and applications support and management, field services, digital service desk, automation and analytics, cloud collaboration and productivity, engineering and mobility, and infrastructure solutions.

Skills

  • Risk assessment and mitigation
  • Drive Projects to completion
  • Stakeholder Engagement
  • Microsoft Project, Service now, Salesforce, Peoplesoft, Fieldglass
  • Establish and improve metrics / targets
  • Team Building and Development
  • Project Planning and Controlling
  • Financial Budgeting and Forecasting
  • Resource Coordination
  • Contracts Negotiation RFI, RFP, SOW and PCR development and response
  • Network and Server Expertise
  • Quality Control and Assurance Planning
  • Enterprise Data Storage and Continuity
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Critical Thinking
  • Problem Resolution
  • Verbal Communication

Certification

  • PMP Certified Project Manager, 03/2015, 1795500
  • Six Sigma White belt

Associations And Affiliations

  • Portland Chapter Project Management Institute
  • Southwest Washington Contractors Association
  • FFA Support – Ag Buss, parliamentary procedure
  • 4-H Instructor: Horses, Rabbits, Chickens, Dogs
  • Woodland Swimming Pool (YMCA Fundraising)
  • Calvary Chapel Kids-Zone Coordinator

Industry Experience

  • Technology and IT
  • Healthcare
  • State and Local Government
  • Finance
  • Manufacturing
  • Retail
  • Food service
  • Construction
  • Travel and hospitality
  • Communications

Timeline

Global Delivery Director

TEKsystems Global Services
01.2021 - Current

Global Delivery Manager

TEKsystems Global Services
01.2014 - 01.2021

Project Delivery Manager

TEKsystems Global Services, LLC
10.2006 - Current

Delivery Professional Enterprise Infrastructure & Technologies

  • PMP Certified Project Manager, 03/2015, 1795500
  • Six Sigma White belt

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Ryan Carruthers