Ryan Carter
Orting,WA
Summary
Dynamic service technician with a strong work ethic and proven customer service skills at Pac West Machinery. Expert in diagnosing mechanical issues and performing preventive maintenance, enhancing fleet performance. Recognized for mentoring junior mechanics and implementing process improvements that significantly reduced repair turnaround time. Committed to safety and quality in all tasks.
Overview
22
22
years of professional experience
Work History
Shop Assistant
Tacoma Hydraulic & Machine
01.2023 - 07.2025
- Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock shelves, improving product availability for customers.
- Resolved customer complaints swiftly, promoting satisfaction and encouraging repeat business.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized inventory displays, ensuring products were easily accessible and visually appealing.
Service Technician
Ostrems Brothers
01.2024 - 06.2025
- Learned to operate diagnostic tools and repair equipment under supervision.
- Collaborated with senior technicians to enhance troubleshooting skills and efficiency.
- Maintained a clean and organized work environment to ensure safety standards.
Service Technician
Pac West Machinery
01.2004 - 06.2020
- Trained new staff on customer service standards and operational procedures, fostering team effectiveness.
- Conducted regular inventory checks, identifying discrepancies and supporting accurate stock management.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on diesel engines to ensure optimal performance.
- Repaired fuel systems, transmissions, and exhaust components efficiently.
- Collaborated with team to troubleshoot complex mechanical problems effectively.
- Mentored junior mechanics in best practices and safety protocols.
- Led preventive maintenance initiatives, reducing downtime across fleet operations.
- Implemented process improvements that enhanced repair turnaround time significantly.
- Oversaw inventory management of tools and parts to streamline operations.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Education
High School Diploma -
Decator High School
Federal Way, WA07.1987
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Power tools
- Installations and repairs
- Welding
- Attention to detail
- Fabrication
- Strong work ethic
- Problem-solving
- Safety awareness
- Changing oil
- Valid Driver's license
- Preventive Maintenance
- Replacing parts
- Fluid exchanges
- Inspecting vehicles
- Exhaust systems
- Heavy lifting
- Customer relations
- Flexible schedule
- Hazardous waste management
- Manual transmissions
Timeline
Service Technician
Ostrems Brothers
01.2024 - 06.2025
Shop Assistant
Tacoma Hydraulic & Machine
01.2023 - 07.2025
Service Technician
Pac West Machinery
01.2004 - 06.2020
High School Diploma -
Decator High School
Similar Profiles
Jean LunaJean Luna
Administrative & Sales Officer at Atlas Hydraulic | Hydraulic Pumps & Motor SupplierAdministrative & Sales Officer at Atlas Hydraulic | Hydraulic Pumps & Motor Supplier
Xiaojie WangXiaojie Wang
Senior Materials Manager-Aftermarket at Parker Hannifin, Aerospace Group, Hydraulic Systems DivisionSenior Materials Manager-Aftermarket at Parker Hannifin, Aerospace Group, Hydraulic Systems Division
Evan GonzalezEvan Gonzalez
Production Worker at Hydraulic ControlsProduction Worker at Hydraulic Controls
Mandy CurryMandy Curry
Teacher at Puyallup School DistrictTeacher at Puyallup School District
Madison EaglesonMadison Eagleson
Server at Wally's Drive InServer at Wally's Drive In