Ryan Cendejas

Sorting and packing customer orders.

Loading packages onto delivery trucks

Problem Solving

• Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
• Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
• Worked with several other team members to meet strict project completion deadlines.
• Collaborated closely with Project managers and clients on projects to stay on task.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Improved operations by working with team members and customers to find workable solutions.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Inspected completed work for adherence to very strict guidelines and highest quality standards.
• Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
• Met exacting tolerances when sanding and sealing final finishes.

• Prepared serving and appetizer trays and setting tables in setup for events.
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
• Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
• Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
• Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
• Verified food tray contents and transported each from kitchen to banquet hall.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
• Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
• Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
• Provided exceptional service to high volume of daily customers.
• Completed opening and closing checklists to facilitate smooth restaurant operations.
• Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
• Assisted kitchen staff with food counts by determining number of items required for complete service.
• Cleaned dishes with detergent, rinsing and sanitizing chemicals.

• Assisted customers and personnel with slot machine issues and questions.
• Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
• Promoted positive public image by delivering friendly service to players and employees.
• Maintained clean, safe and hazard-free environment for staff and guests.
• Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
• Greeted casino patrons and offered to provide hotel information or directions.
• Supplied customers with game equipment, instructed on game procedures and distributed prizes to customers winning games.
• Converted currency into requested combinations of bills and coins.
• Resolved slot machine tilts and coin jams.
• Scanned winning tickets to calculate payouts.
• Completed adjustments and minor repairs on casino floor equipment.
• Monitored casino operations and patron behavior for suspicious activity.
• Supported guest play needs by providing change and exchanging larger bills.
• Assisted patrons with jackpot payouts.
• Monitored and analyzed payouts, hand-delivered cash prizes and submitted payout reports.
• Inspected equipment to maintain proper working conditions.
• Answered questions about gaming rules and policies.
• Described and explained games available to potential customers to attract new players.

• Packaged or bagged purchases and assisted customers with in-vehicle loading.
• Oversaw collection shopping carts from parking lot to maintain clean, organized area.
• Escorted customers to desired merchandise location.
• Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
• Delivered exceptional customer service by greeting customers and directing to desired items.
• Followed best practices for bagging items in reusable, plastic and paper bags.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Maintained store cleanliness and sanitation through sweeping floors and cleaning bathrooms.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Expressed appreciation for patronage, inviting and encouraging customer return visits.
• Recommended, selected and helped locate merchandise based on customer needs and desires.
• Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.