Ryan Chavous
Roebuck
Summary
Motivated Branch Manager at Motion Industries with a proven track record in enhancing customer satisfaction and driving revenue growth. Skilled in client relationship management and employee development, I consistently exceeded performance targets while optimizing inventory practices. My strong work ethic and attention to detail fostered a high-performing team environment. My team has performed for over 16 years with GE that has now turned into a partnership with Motion Industries.
Overview
15
15
years of professional experience
Work History
Branch Manager
Motion Industries
03.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Outside Sales Representative
Motion Industries
01.2021 - 03.2022
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Warehouse Supervisor
Motion Industries
08.2015 - 01.2020
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
Warehouse Supervisor
Lake Erie Abrasive & Tool
10.2009 - 08.2015
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Education
No Degree - Secondary Childhood Education
Charleston Southern University
Charleston, SCSkills
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Excellent work ethic
- Client relationship management
- Staff management
- Employee development
- Team player
- Interviewing and hiring
- Dependable
- Reliable
Timeline
Branch Manager
Motion Industries
03.2022 - Current
Outside Sales Representative
Motion Industries
01.2021 - 03.2022
Warehouse Supervisor
Motion Industries
08.2015 - 01.2020
Warehouse Supervisor
Lake Erie Abrasive & Tool
10.2009 - 08.2015
No Degree - Secondary Childhood Education
Charleston Southern University
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