Ryan Collins
Norwalk,Iowa
Summary
Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach.
Overview
18
18
years of professional experience
Work History
Generator Service Manager
Electrical, Engineering & Equipment
07.2022 - Current
- Manage A Group Of Technicians And Their Work Schedule
- Take Phone Calls From Customers, Dispatch Technicians To Service Calls Based On Priority Of The Call
- Verify Work Performed, Parts Used And Invoiced The Customer Accordingly
- Worked Out Disputes With Customers If There Are Any That Would Satisfy The Customer In The Best Way Possible
Generator Project Manager
Electrical, Engineering & Equipment
01.2020 - 07.2022
- Manage A Variable Number Of Generator Projects For Iowa, Nebraska, South Dakota & Illinois
- A Liaison Between The Customer & Kohler On The Status Of Their Product & When It'll Release From Production
- I'd Make Sure The Customer Has The Info They Need To Help Their Project Run As Smooth As Possible
Maintenance Support Engineer (Scheduler)
Lockheed Martin
08.2016 - 01.2020
- Deployed To Middle East & North Africa In Support Of The USAF
- Managing A Fleet Of MQ-1 & MQ-9 Drone Aircraft Daily To Ensure The Air Force Will Have Fully Mission Capable Aircraft To Support Their Mission
Maintenance Production Control (Scheduler)
Lear Siegler / DynCorp International
Wichita Falls, Texas
06.2008 - 07.2016
- Planned, Scheduled & Monitored Flying & Maintenance/Operations Activities For T-38, T-37 & T-6 Aircrafts At Sheppard AFB
Maintenance Management Production (Scheduler)
U.S. Air Force
Wichita, Kansas
10.2006 - 01.2008
- Planned, Scheduled & Monitored Flying & Maintenance/Operations Activities For KC-135 Aircrafts At McConnell AFB
Education
U.S. Air Force Technical School -
Sheppard Air Force Base
Wichita Falls, Texas10.2006
U.S. Air Force Basic Military Training -
Lackland Air Force Base
San Antonio, Texas08.2006
Skills
- Digital Literacy
- Document Formatting
- Excel Proficiency
- Access
- Experienced in MS Office Applications
- Microsoft PowerPoint Expertise
- PDF Editing Expertise
- SmartSheet Management
- Proficient in Service Fusion
- Service-Oriented Communication
- Technical Support Calls
- Efficient Issue Diagnosis
- Accounts Receivable Processing
- Scheduled Maintenance Contracts
- Quotation Development
- Schedule Management
Timeline
Generator Service Manager
Electrical, Engineering & Equipment
07.2022 - Current
Generator Project Manager
Electrical, Engineering & Equipment
01.2020 - 07.2022
Maintenance Support Engineer (Scheduler)
Lockheed Martin
08.2016 - 01.2020
Maintenance Production Control (Scheduler)
Lear Siegler / DynCorp International
06.2008 - 07.2016
Maintenance Management Production (Scheduler)
U.S. Air Force
10.2006 - 01.2008
U.S. Air Force Technical School -
Sheppard Air Force Base
U.S. Air Force Basic Military Training -
Lackland Air Force Base
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