Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Combs

Floyds Knobs,IN

Summary

Dynamic professional with a proven track record at Amazon, excelling in process improvement and inventory management. Recognized for exceptional customer service and attention to detail, I effectively mentored team members and streamlined operations, contributing to enhanced workflow efficiency and compliance. Adept at utilizing technology to drive performance and achieve organizational goals.

Overview

13
13
years of professional experience

Work History

Associate

MP Global
02.2024 - 12.2024
  • Supported team in executing daily operational tasks and ensuring adherence to standard procedures.
  • Collaborated with team members to troubleshoot issues and enhance workflow efficiency.
  • Participated in training sessions to develop skills relevant to role responsibilities and tasks.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Associate

Denzo
01.2023 - 12.2023
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Conducted regular inventory checks, ensuring accurate stock levels and minimizing discrepancies.
  • Maintained cleanliness and organization of work areas, adhering to safety protocols.
  • Collaborated with team members to optimize workflow and enhance productivity during peak hours.
  • Loaded and unloaded shipments, verifying contents against packing slips for accuracy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as fifty pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Process Assistant

Amazon
10.2019 - 12.2022
  • Supported daily operations by executing administrative tasks and maintaining organized documentation.
  • Assisted in process improvement initiatives to enhance workflow efficiency and accuracy.
  • Collaborated with team members to address operational challenges and streamline communication.
  • Managed inventory tracking systems, ensuring accurate stock levels and timely replenishment.
  • Facilitated training sessions for new hires, promoting adherence to company policies and procedures.
  • Monitored process compliance, identifying areas for improvement in standard operating procedures.
  • Gathered and analyzed data to provide insights on operational performance and opportunities for enhancement.
  • Contributed to team meetings by sharing feedback and proposing solutions for ongoing projects.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.

Store Manager

Family Dollar
05.2014 - 09.2019
  • Oversaw daily store operations, ensuring optimal workflow and customer satisfaction.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Implemented inventory management systems to enhance product availability and reduce shrinkage.
  • Analyzed sales data to identify trends, informing strategic merchandising decisions.
  • Developed and executed promotional strategies, increasing foot traffic and sales revenue.
  • Managed staff scheduling, optimizing labor costs while maintaining service quality.
  • Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Call Center Representative

NPASS
08.2011 - 04.2014
  • Managed high-volume inbound calls, ensuring customer satisfaction and issue resolution.
  • Utilized CRM software to track customer interactions and follow up on inquiries.
  • Trained new representatives on call handling procedures and company policies.

Education

Business

Vincennes University
Vincennes, IN
12-2002

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Accomplishments

  • Supervised team of 47 staff members.

Timeline

Associate

MP Global
02.2024 - 12.2024

Associate

Denzo
01.2023 - 12.2023

Process Assistant

Amazon
10.2019 - 12.2022

Store Manager

Family Dollar
05.2014 - 09.2019

Call Center Representative

NPASS
08.2011 - 04.2014

Business

Vincennes University

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