Ryan Conner
Boise,ID
Summary
Inspiring manager with extensive experience Finance and Sales product industries over 15 years of experience in leadership roles. Organized and dedicated to streamlining procedures. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled at decreasing downtime and spending while increasing sales and devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
General Manager of Sales and Finance
Wholesale Auto Dealers, Inc.
Garden City, ID
02.2022 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
- Prepared and presented financial reports to upper management.
- Created and implemented policies and procedures related to automotive financing activities.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Coordinated training sessions for employees on proper handling of automobile loan paperwork.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Developed and implemented sales plans to meet monthly, quarterly, and annual goals.
- Conducted training sessions for sales staff on customer service and product knowledge.
- Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership.
- Solicited new business through cold calling, networking events, and referral programs.
- Managed inventory levels by ordering additional stock based on current demand trends.
- Leveraged CRM database to drive customer contacts, appointments and sales.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Finance/Sales Manager
Daily Driven Motors, LLC
Boise, ID
01.2020 - 02.2022
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Collaborated with other departments to ensure a smooth transition from sale through delivery of vehicle.
- Developed and implemented sales plans to meet monthly, quarterly, and annual goals.
- Ensured all paperwork was completed accurately for each transaction including finance contracts, warranties.
- Maintained vehicle selection, pricing and specials on website and social media.
- Engaged customer base to drive retention across departments.
Automotive Lead Sales Professional
Meridian Auto Ranch
Meridian, 83646
04.2019 - 02.2020
- Greeted customers and identified their needs by listening to their inquiries.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Demonstrated the operation of vehicles to potential buyers.
- Negotiated prices with customers and finalized sales contracts.
- Provided information on features, benefits, warranties, and financing options.
- Scheduled test drives for prospective buyers at dealership or other locations as requested.
- Prepared weekly inventory reports of vehicles on the lot for management review.
- Attended training sessions to stay up to date on industry trends and developments.
- Provided excellent customer service throughout the entire buying process.
- Followed up with customers to build long-term relationships and successful referrals.
- Led, coached and developed employees to achieve sales goals.
- Recognized by management for providing exceptional customer service.
Restaurant Supervisor
Pho-Tay
Boise, 83704
02.2018 - 04.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured compliance with all health and safety regulations.
- Assisted in resolving customer complaints promptly and professionally.
- Provided guidance and direction to employees throughout their shift.
- Conducted performance reviews for servers and provided feedback as needed.
- Ordered supplies necessary for efficient operation of the restaurant.
- Recruited, interviewed, hired, and trained new server personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Automotive Parts Supervisor
Larry H. Miller Honda
Boise, ID
10.2015 - 11.2017
- Assessed customer needs and provided appropriate parts solutions.
- Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
- Provided technical advice on the selection, installation and maintenance of automotive parts.
- Prepared quotations for customers based on their requirements.
- Created purchase orders for requested items from customers.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Provided excellent customer service while assisting customers at the counter or over the phone.
- Demonstrated knowledge of various types of engines and their components.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Education
High School Diploma -
Borah High School
Boise, ID01-1999
Business
College On Western Idaho
Nampa, IDSkills
- Client Relationship Management
- Sales Operations
- Sales Coaching and Training
- Exceeds Sales Goals
- Closing Deals
- Deal Structuring
- Financing Expertise
- Lender Relationships
- Profitability Optimization
- Pipeline Management
- Client Retention Strategies
- Brand Promotion
- Reliability
- Analytical Problem Solver
- Product Knowledge
- Service-Driven Sales
- Superb Time Management
- Excellent Communication
- Social Media Savvy
- CRM Software
Accomplishments
- Top Salesman Award 2019, 2020, 2022
- Sales Management Training 2021
- Automotive Finance and Insurance Training 2021
- CRM Trained Frazier, Dealercenter, CUDL, Salesforce
- Microsoft Office Certified
References
- Jennifer Fredlund (619) 952-1275
- Cody Edwards (208) 250-5492
- Jerry Edwards (208) 609-8892
Timeline
General Manager of Sales and Finance
Wholesale Auto Dealers, Inc.
02.2022 - Current
Finance/Sales Manager
Daily Driven Motors, LLC
01.2020 - 02.2022
Automotive Lead Sales Professional
Meridian Auto Ranch
04.2019 - 02.2020
Restaurant Supervisor
Pho-Tay
02.2018 - 04.2020
Automotive Parts Supervisor
Larry H. Miller Honda
10.2015 - 11.2017
High School Diploma -
Borah High School
Business
College On Western Idaho
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