Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ryan Cooper

Tracy,CA

Summary

Detail-oriented Operations Specialist transitioning into Workday Administration, with 5+ years of experience in system auditing, data integrity, and process optimization. Proven track record in managing complex physical and virtual inventories, ensuring 100% data accuracy between systems. Expert in troubleshooting technical issues, leading cross-functional teams, and managing project lifecycles to drive operational excellence.

Overview

11
11
years of professional experience

Work History

Lead Service Technician

Pleasanton Pool Center
Pleasanton, CA
06.2022 - Current
  • Managed complex inventory systems by conducting regular audits to ensure data accuracy.
  • Facilitated communication with executive leadership through the generation of performance reports and identification of service requirements.
  • Utilized technical tools to manage high-volume stock levels and streamline procurement cycles, improving overall operational accuracy.

Manager

Indika Delivery
Oakland, CA
08.2019 - 06.2022
  • Executed comprehensive audits of physical and virtual inventory to ensure accurate alignment across digital platforms.
  • Streamlined configuration and routing processes to enhance performance of POS applications.
  • Facilitated weekly scheduling for a diverse workforce, optimizing employee availability while managing labor expense constraints.
  • Facilitated conflict resolution as primary liaison for employee relations and technical support for field drivers.

Operations Coordinator

United Site Services Inc
Oakland, CA
07.2015 - 08.2019
  • Facilitated seamless project execution by aligning team efforts with budgetary and timeline requirements.
  • Formulated and implemented delivery routing strategies and promotional initiatives to enhance operational efficiency.

Education

Bachelor of Science - Audio Engineering

Ex'pression College For Digital
Emeryville, CA

Skills

  • Proficient in Workday onboarding and recruiting
  • Introductory knowledge of calculated fields and EIB concepts
  • Data Auditing, Virtual-to-Physical Sync, System Troubleshooting
  • Process Mapping, Resource Allocation, Project Management
  • Inventory Analytics, Labor Expense Tracking, POS/Routing Software
  • Stakeholder Communication, Conflict Resolution, Team Training

Additional Information

  • Links https://www.linkedin.com/in/rcoopersound Certifications and Licenses , Non-CDL Class C

Timeline

Lead Service Technician

Pleasanton Pool Center
06.2022 - Current

Manager

Indika Delivery
08.2019 - 06.2022

Operations Coordinator

United Site Services Inc
07.2015 - 08.2019

Bachelor of Science - Audio Engineering

Ex'pression College For Digital