RYAN COPPINGER
Lakewood,CO
Summary
Performance-driven Business & Client Relationship Manager with 8 years of experience in customer service, sales and business development objectives for multi-industries. High-contribution team player adept at streamlining sales processes, ensuring client satisfaction and facilitating attainment of sales goals.
Overview
13
13
years of professional experience
Work History
Business Sales Specialist
Insurance and Securities, Symmetry Financial
Denver, CO
06.2020 - Current
- Sold various insurance products, plans and policies to both companies and individuals
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Capitalized on customer up-sell opportunities resulting in increased revenues.
Director of Business Development
RotaDyne
Romeoville, IL
04.2017 - 05.2020
- Brough in with the task to build and bring an industry of business that was new for the company
- Created and obtained new business within the Metals industry that had yet to be integrated
- Held and maintained a strong $MM business footprint within the Midwest
- Developed and implemented new marketing and sales plans and defined the strategy for all regions
- Quickly built new business through relationship building within a strong and highly competitive industry
- Built strong customer relationships, mended any broken and old relationships while maintaining all
Business Development
Mono Ceramics
Chicago, IL
09.2015 - 04.2017
- Developed short-term and long-term sales objectives and strategic plans to bring back lost business
- Worked closely with R&D to bring back business in previously lost accounts by 25% to 75%
- Implemented new internal processes with clients to better understand continued improvement
- Increase and identified new sales opportunities by market trending along with up-selling and cross-selling
- Spearheaded customer contact from beginning of product introduction to sustained support throughout.
Account Manager
Heraeus Electro-Nite
Chicago, IL
08.2009 - 08.2015
- Achieved year over year growth and increased profit margins within 1 year
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Managed and distributed customer inventory through appropriate logistics and forecasting
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Expanded and gained account base that brought in over $6MM annually
- Ran a seamless transition by careful planning to consolidate all needed product due to a merger.
Education
Bachelor of Science - Business Administration
Indiana University Bloomington
Bloomington, IN2009
Skills
- Customer Complaint Resolution
- Sales Statistics Analysis
- Quote and Proposal Management
- Salesforce Software
- Strategic Account Development
- Territory Expansion
- Client Satisfaction
- New Business Generation
Timeline
Business Sales Specialist
Insurance and Securities, Symmetry Financial
06.2020 - Current
Director of Business Development
RotaDyne
04.2017 - 05.2020
Business Development
Mono Ceramics
09.2015 - 04.2017
Account Manager
Heraeus Electro-Nite
08.2009 - 08.2015
Bachelor of Science - Business Administration
Indiana University Bloomington
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