Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Ryan Corpuz

General Manager
'Ewa Beach,HI

Summary

Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

General Manager

Gyu-Kaku Japanese BBQ
10.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Izakaya Tairyo

Js Japanese Corperation
12.2009 - 11.2013
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Busser

Odoriko
12.2011 - 04.2012
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Theater Usher

Consolidated Theatres
08.2007 - 09.2008
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Sold admission, processed payments and issued tickets.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Provided information about current and future events at facility.
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Directed ticket holders to seats and facility locations.

Dishwasher

Zippys
10.2005 - 11.2006
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.

Education

High School Diploma -

Kaimuki High School
Honolulu, HI
08.2008

Skills

  • Menu Planning
  • Product Costing
  • Process Redesign
  • Total Quality Management
  • Staff Training
  • Employee Scheduling
  • Profit and Loss
  • Program Development
  • Food Preparation and Safety
  • Labor Cost Controls
  • Safety Protocols
  • Purchasing
  • Staffing
  • Leadership

Timeline

General Manager

Gyu-Kaku Japanese BBQ
10.2019 - Current

Busser

Odoriko
12.2011 - 04.2012

Izakaya Tairyo

Js Japanese Corperation
12.2009 - 11.2013

Theater Usher

Consolidated Theatres
08.2007 - 09.2008

Dishwasher

Zippys
10.2005 - 11.2006

High School Diploma -

Kaimuki High School
Ryan CorpuzGeneral Manager