Cindy Chan
Spring,TX
Summary
Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Associate Consultant
Charles Courtney
11.2022 - Current
- Assisted clients in navigating difficult life transitions by providing technical support, resources, and guidance on problem-solving strategies.
- Collaborated with multidisciplinary team members for comprehensive client care and optimal treatment outcomes.
- Established rapport with diverse clientele, creating an open and trusting therapeutic relationship.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Server / Bartneder
Donnol Hem
04.2019 - 10.2021
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Troy
02.2015 - 09.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Business
Lone Star College System
Spring, TX12.2014
High School Diploma -
Stanford High
Stafford, TX05.2012
Skills
- Process Analysis
- Planning and execution
- Sales skills
- Work Planning and Prioritization
- Mathematics proficiency
- Problem-Solving
- Team Leadership & Development
- Strong Work Ethic
- Team Player
- Networking
- Cash Handling
Timeline
Associate Consultant
Charles Courtney
11.2022 - Current
Server / Bartneder
Donnol Hem
04.2019 - 10.2021
Server
Troy
02.2015 - 09.2018
No Degree - Business
Lone Star College System
High School Diploma -
Stanford High
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