Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ryan Crouthers

New Richmond

Summary

Personable and motivated with a strong ability to lead teams effectively and maintain a positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

2
2
years of professional experience

Work History

Shift Leader

Quaker Hospitality Holdings, LLC
02.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees follow safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintained accurate records, and minimized discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point of contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Education

High School Diploma -

New Richmond High School
New Richmond, OH
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Customer service focus
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Goal setting and tracking
  • POS system operation
  • Complaint resolution
  • Sales and upselling

Languages

English
Native or Bilingual

Timeline

Shift Leader

Quaker Hospitality Holdings, LLC
02.2023 - Current

High School Diploma -

New Richmond High School