Ryan Culbreth
Newnan,GA
Summary
Seasoned transportation professional knowledgeable about railway and yard operations. Background overseeing switching, cargo handling and safety needs. Possessing valuable experience and Advanced Knowledge in Safety Protocol, Understanding that Safety is key to the accurate and timely logistics of freight.
Overview
16
16
years of professional experience
Work History
Inventory Control Specialist
DBS Manufacturing
08.2023 - Current
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Built strong vendor relationships for timely goods and materials deliveries.
- Performed data entry and completed proper paperwork.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
Assistant Service Manager
RideNow Powersports
07.2020 - 08.2023
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Coordinated schedules and assigned work orders to maximize productivity within the service department.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Followed up with customers during and after installations to verify satisfaction.
- Served as a knowledgeable point-of-contact for customers seeking information about vehicle maintenance requirements or troubleshooting advice.
- Developed written plans and obtained customer consent to proceed.
- Collaborated with sales staff to provide comprehensive support for new vehicle purchases and ongoing maintenance needs.
- Worked closely with upper management to develop strategic initiatives aimed at driving business growth and enhancing customer satisfaction.
- Trained 5 less-skilled service workers on standards, efficiency, and conflict resolution for best-in-class customer service.
- Analyzed service reports to identify areas of improvement.
- Hired, trained and supervised team of service staff members to meet business goals.
- Defined clear targets and objectives and communicated to other team members.
Freight Conductor
Norfolk Southern
06.2008 - 10.2019
- Played crucial role in maintaining accident-free workplace by strictly adhering to safety guidelines and reporting potential hazards.
- Managed crew assignments for optimal performance and increased overall productivity.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Enhanced safety standards by enforcing proper procedures and regularly conducting safety drills.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Communicated with train dispatchers to obtain and adjust directions.
- Communicated through various methods to conduct train movement.
- Performed daily inspections on switches.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed air brake and electrical connection coupling.
- Cut, switched and supervised loading and unloading of railcars.
- Negotiated and directed train and rail cars movement.
- Made public announcements on routes and delays.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
Education
Certificate of Technical Studies -
Connecticut School of Broadcasting
Dunwoody, GA08-2006
High School Diploma -
Peoples Baptist Academy
McDonough, GA05-2005
Skills
- Security awareness
- Signal interpretation
- Safety conscious
- Professionalism
- Critical Thinking
- Track switching functions
Timeline
Inventory Control Specialist
DBS Manufacturing
08.2023 - Current
Assistant Service Manager
RideNow Powersports
07.2020 - 08.2023
Freight Conductor
Norfolk Southern
06.2008 - 10.2019
Certificate of Technical Studies -
Connecticut School of Broadcasting
High School Diploma -
Peoples Baptist Academy
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